5 out of 5 stars
2 Jun 2021Maintained contact with me throughout the entire process and very accommodating when timelines where interrupted requiring rescheduling. Thanks fellas
5 out of 5 stars
17 May 2021I wanted to take this opportunity to not only review Yuma Energy, but to highly recommend them to anyone looking to make the change to solar power, or to repair or upgrade and existing installation. I'd like to think that I do my research, and I hope people can benefit from that.
I was referred to Yuma Energy by my son, actually. He's done work for them as an iT support technician and thinks very highly of the proprietors, Fraser and James. I will admit to being tempted to take advantage of some of the "incredible" offers being made my some of these pop-up "solar experts." Fraser helped to elucidate why local professionals with a proven history in solar and electrical repair in southern Queensland, who actually hire and deploy their own electricians and installers, are a superior choice to betting on a pop-up solar energy provider than would likely use subcontractors.
That was quite a sentence, but this is a big investment, and you want to know that your solar providers will actually be there in 10 or 15 years to service the warranty contract. I feel confident that Yuma will. The installation was completed in 4 hours, much to my satisfaction and on the day that was scheduled. Reece ran the show that day and made sure I understood what was done, and what would need to be done to complete the switch.
I am completely satisfied with the service and the friendliness and efficiency of everyone I dealt with at Yuma made the whole thing a pleasant experience.”
5 out of 5 stars
10 May 2021We recently had the pleasure of dealing with the guys from Yuma Energy. The move to install Solar takes quite some consideration and after an amount of research involving countless phone conversations and Googling, we settled upon Yuma Energy to be the company we would go with. And very pleased we did. Nothing was too much trouble, every query responded to in a timely and friendly manner and the final process of the installation was managed with a minimum of fuss. Much appreciation to one and all. Thanks!
Jeremy Williams
Queensland
5 out of 5 stars
10 May 2021Yuma energy were amazing to deal with. They fitted us in straight away and our time frame. Nothing was a drama, their sales team down to their install team were polite and professional. Yuma designed the perfect system to cater for our needs and requirements. Since our system has been installed we haven’t received a power bill rather a credit. Anyone interested in going solar I would recommend Yuma Energy.
5 out of 5 stars
4 May 2021Smooth process
clear information sharing
great workers
thoughtful and understanding from start to finish
5 out of 5 stars
4 May 2021I loved dealing with James and didn’t need to ask him to improve his offer quote for a 6.6 kw solar system on my roof in the Caboolture area, north of Brisbane. From the gathering of a good number of quotes, through the learning process of what I needed and how everything worked, to the final signing of the contract, James answered every question to my confident satisfaction. I believe I got the best deal with the best product at the best price and I am expecting that the follow through service will be there for a long time.
03.05.2021. I am adding to my review of 10 months ago because I have found the follow up service so good. As expected, I have had an excellent system fitted along with great advice on how to benefit from having a good solar system. Now 10 months later, I am receiving clear concise information on how to improve the rewards I am receiving from the use of the solar system. James is very understanding and provides all that he said he would when I was choosing a system and provider. I have found James and Yuma Energy the best and I am so glad I found them and used their services. Peter
5 out of 5 stars
3 May 2021Fast professional quotation, ready to answer all my many questions, super friendly, the installers were friendly thorough, informative, and explained everything they were going to do. I would recommend Yuma without hesitation.
Eunice Del Rosario
Queensland
5 out of 5 stars
3 May 2021Gathered quotes at the start of our solar quest and Yuma came up the best. Got a 6.6kw system (18 panels) with a hot water system. Installation was quick and easy. No issues at this point. Would recommend to others.
5 out of 5 stars
9 Mar 2021I would like to thank Dan Lamond of Yuma Energy for his help in my quoting process. Despite my deciding to go with a different product and provider, I can not commend Dan highly enough for his efforts and professionalism.
5 out of 5 stars
8 Mar 2021Recently, the installation of a custom designed solar system was completed at our Karalee home. It was done by Yuma Energy and we are absolutely delighted with all aspects of their business with us. Their initial advice and planning was thorough and clearly presented; the products they use are of top quality, and the installation process was seamless and wonderfully neat and attractive. I am very impressed by their attention to detail and to Yuma Energy's superior post installation follow up and after care service. For anyone looking for a reputable Solar Energy provider I highly recommend Yuma Energy. You will receive value for money and "bang for your buck" on top of their top class service.
5 out of 5 stars
16 Feb 2021Great service, really happy with Fraser and his team. Kept me in the loop with install and connection procedure. When box was disconnected to be upgraded to smart metre Fraser called just to confirm as he had been notified of the service turning off which I thought was really great follow up service and great to see how fast they are on the phone ready to troubleshoot if you ever do get any issues. Highly recommend.
5 out of 5 stars
15 Feb 2021Great small business, with competitive rates and proactive service. There are some cowboys out there in this industry but I found Yuma good to deal with and were able to answer all my technical questions. We had rain delays for the initial installation, but thankfully Yuma were able to turn around the following week and get the install done before the Christmas break. Happy customer.
5 out of 5 stars
10 Feb 2021The Yuma Energy team are very professional to deal with, they seem to genuinely care about delivering great customer service and the monitoring of the system is an added bonus.
5 out of 5 stars
9 Feb 2021Great experience from start to finish. Yuma Energy were a pleasure to deal with. The installation went smoothly and the team were able to answer any questions and kept me informed during the process. We have dog's, so keeping the gates shut is important and they complied. I'd highly recommend Yuma Energy for Solar installation.
Andrew
5 out of 5 stars
9 Feb 2021I have no hesitation in recommending Yuma Energy to anyone considering a solar energy system. From the Sales Team through to the Installation Crew, everything was completed with the upmost of professionalism. Pricing also appears consistent with the quality of the system and ongoing support. I’m looking forward to my future association with Yuma Energy.
5 out of 5 stars
12 Jan 2021Very professional and respond rapidly with questions we had. Wayne was very helpful and professional with initial Enquiries and the team that installed the panels were friendly and professional. It is refreshing to deal with a company that listens to your questions and responds promptly. Overall a good experience. We would recommend Yuma to our friends without hesitation.
5 out of 5 stars
6 Jan 2021The entire process was seamless- from getting quotes and signing agreement (c/o Wayne) to scheduling (c/o Estefania) to installation.
For context, my hubby and I each obtained 3 different quotes from different providers. Yuma offered best value for money. I was also quite impressed with the honesty. They aren’t trying to up sell but instead offer best option possible. Also, the guys who showed up on the day of installation were on time, professional and finished, as promised, on time. As I said, seamless.
The only thing remaining for us is to find the best energy provider in terms of solar rates (which of course is not Yuma’s problem).
5 out of 5 stars
9 Dec 2020Professional and timely install. System performing well and great customer service from Wayne.
5 out of 5 stars
18 Nov 2020Great timing! So much faster install than any other quotes I got. Fraser rang me and actually talked to me like I was a person not a dollar sign. Problems at first were COMPLETELY due to essential. My system is currently returning on average (after 4 months) about 40% on my investment. Would recommend these guys to anyone. Champions of their art, and I for one am glad they decided to start a solar company.
5 out of 5 stars
20 Oct 2020In the minefield that is the Solar Energy market, Yuma Energy was a refreshing, low pressure Sales Team. I dealt with Helen Richmond who explained everything to me clearly & precisely. Yuma offered a quality Inverter and panel package, with excellent warranty options. The installation team turned up on time and had my system up & running in half a day. An easy to follow phone app keeps me informed about how my system is running on a daily basis.
Overall, a well priced and efficient system with great warranties and service so far, very happy with the total package. :-)
5 out of 5 stars
14 Oct 2020After researching for months on solar for our property we found Yuma Energy. We were after a company that provided sales, installation and after install monitoring/support.
Fraser and the team at Yuma don't use sub-contractors or labourers. Being an electrican himself, Fraser understands the install process front to back and has the ability to explain technical aspects of solar systems in away thast easy to understand.
We opted for 2x 5kw sungrow inverters with 19x330w panels on each inverter. In the early weeks of our system we have seen substantial savings not only with the perfomance of the panels but also with Yuma energys advice on how to maximise our properties energy efficiency. We have also opted for the 3rd party monitoring system so we can see exactly how our energy is being used.
Our savings are predicted to be enough to cover not only our electric bill but also our gas and still receive a credit.
The installation process was quick, effecient, clean and most importantly safe. the installers took the time to be thorough with install and involved us in every decision.
I highly recommend Yuma energy and will be recommending their services to all.
5 out of 5 stars
7 Oct 2020I chose Yuma Energy for their professional, friendly and prompt service during the whole process.
Wayne and Fraser took very good care of my solar needs and constantly replied to my queries and got my solar installation done in 2 days from payment. I understand that is not always the case but it shows the commitment to customer satisfaction.
Yuma was not the cheapest option but was definitely the ‘ bang for buck’ option out there.
The installation staff were very prompt, efficient and cleaned up after themselves.
Excellent service, friendly service, Repeat business service.
Cheers guys !
5 out of 5 stars
13 Aug 2020Very easy from inception to completion. I was fully informed of everything that was happening and supplied the top of the market Solar panels, inverter and logistics at a reasonable price. I can even sit at my computer and watch how much money I am making from solar input, or how many watts I am using which is a valuable tool. Installation of a 9.2 kw system took only half a day and the installers were very informative and professional. After sales service has been especially good and I must thank Fraser and Wayne for their valuable time and input into this project. I would highly recommend Yuma energy to anyone contemplating Solar.
Richard Bavister
Queensland
5 out of 5 stars
5 Aug 2020Incredibly friendly and helpful sales assistant answered all my tedious questions and was always willing to help
5 out of 5 stars
29 Jul 2020I had the team at Yuma install a 19.6kw system for me in Hope Island. The sales process was seamless and the installation went off without a hitch. Enjoying the power of the Sun. Thanks guys, would highly recommend.
5 out of 5 stars
19 Jul 2020Fraser and the Yuma team provided us with excellent pre and post sale service and I highly recommend them. We recently had a 10.56Kw system installed. During the process we did a lot of research to determine what components we wanted and which company we would go with. Numerous technical questions were asked, all of which they were able to answer with easy. Customizing the system to our needs was not a problem and the installation was quick and efficient. If you're a details person and want to know exactly how your system is performing then check out the Solar Analytics option.
5 out of 5 stars
16 Jul 2020Our new system is great. We dealt with Fraser from Yuma Energy and he was fantastic through the entire process and even after installation. We had a minor issue after it was installed, though Yuma identified it and fixed it without hassle and in quick time. Our experience has been great and we have already passed their details on to friends and colleagues looking at installing solar. Hit up Yuma Energy, you will not be disapointed. Fantastic price and even better service.
5 out of 5 stars
15 Jul 2020Very happy with Yuma Energy! We got a 6.6kw system installed and James was great during the whole process. From quote to installation and follow up, the service and communication was great. Would definitely recommend these guys for solar.
5 out of 5 stars
14 Jul 2020Great company,very easy to work with.Great value for money
William Tomkinson
Queensland
5 out of 5 stars
12 Jul 2020James is a great guy. No pressure. No sales pitches. Just facts and experience. We had a couple of weird glitches and more often then not, James it fixed before i even inform him. Well done guys.
5 out of 5 stars
17 Jun 2020I loved dealing with James and didn’t need to ask him to improve his offer quote for a 6.6 kw solar system on my roof in the Caboolture area, north of Brisbane. From the gathering of a good number of quotes, through the learning process of what I needed and how everything worked, to the final signing of the contract, James answered every question to my confident satisfaction. I believe I got the best deal with the best product at the best price and I am expecting that the follow through service will be there for a long time.
5 out of 5 stars
10 Jun 2020Good price for quality equipment, install fast and easy. Great people to deal with - friendly and responsive. A happy customer here!
Stephen Montgomery
Queensland
5 out of 5 stars
7 May 2020The YUMA Energy experience was positive from start to finish. From the initial contact with Fraser who answered all questions and explained the process thoroughly, through to the installation day, the attention to detail and professionalism was evident. I would recommend Yuma Energy to anyone looking to install solar energy.
5 out of 5 stars
6 May 2020quote received 6.6kw system with 5kw inverter, very well set out all detail were correct, installed next day after approval, no broken concrete roof tiles, 166 KWH produced since install was completed late afternoon 15 april noon 23 april
5 out of 5 stars
6 May 2020We were looked after by James who was extremely helpful and very friendly. He offered various options based on our needs and provided non biased advice, and was able to answer all our questions. James was enthusiastic and proactive in finding the best solution for us without the high pressure 'sales' push. In the end Yuma was able to offer the best option for us. The installation team was also very efficient and friendly. Overall we have been very happy with our experience with Yuma Energy, and wouldn't hesitate to recommend them to family and friends.
5 out of 5 stars
6 May 2020Great company to deal with our solar panels where installed only a couple of days after contacting them.We just received our first Quarter bill since getting solar and where amazed instead of receiving an electricity bill we actually got $1 credit back.
5 out of 5 stars
30 Apr 2020Impressive customer service! Was amazed at how quickly they would respond to my questions (via email and phone) and how fast I was able to have my solar system installed. Highly recommend!
5 out of 5 stars
8 Apr 2020Can't rate the boys at Yuma Energy highly enough. Made the whole process from finance to installation easy and painless and to top it off managed to have it all sorted and installed within a few days. Prices were very competitive. Will recommend them to other people in the future.
5 out of 5 stars
12 Mar 2020I can't say enough about how professional and efficient these guys are. I wish I had reviewed them earlier. James and Fraser installed a 6.6kw system for us over a year ago. They arrived on-time and were very courteous. The system was up a lot quicker than I expected, and Fraser took the time to explain how the monitoring system worked, and roughly what sort of savings I could expect. The system has performed flawlessly since installation and the savings were even better than i was led to believe. Where once we were paying between $1500 and $1800 a quarter, we're now down to between $400 and $600!!! I feel like we have some semblance of control over the once outrageous electricity bills. I cannot recommend the highly enough, but hope this was a good attempt. Thanks, guys :)
Rebecca Ramsey
New South Wales
5 out of 5 stars
15 Sep 2019Fraser and the crew at Yuma Energy were amazing and so easy to deal with. 10/10 for communication and price was extremely fair for the 6.6kw system that was installed on our property. The guys took extreme care with out house and the follow up afterwards was amazing. Definitely recommend Yuma Energy for solar 100%. Thanks guys!