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SolarHub Reviews
Review SolarHub4.95
Based on
117 reviews
4.95
Industry Expertise
4.95
Quality of Work
4.95
Customer Service
About SolarHub (Solar Company)
- 6 Longview Ct, Thomastown VIC 3074, Australia
- 0390434936
SolarHub have helped over 7000 customers reduce their power bills and their reliance on traditional forms of energy. We believe in helping you generate your own energy, to store that energy so you can use it when you need most, and to assist you optimise how your energy is used in your home or business. As such, we believe in helping you make a positive environmental impact and want you to reap the financial benefits of taking charge of your own energy needs.
SolarHub - Solar Panel Brands
LGSolarHub - Inverter Brands
SolarEdge, SolaX- Solar Power
- Hybrid Solar
- Solar Hot Water
- Off Grid Solar
- Solar Maintenance/Upgrades
- Commercial Solar installations
Read SolarHub Customer Reviews
5.00
Monday 11th January, 2021
Mike D from VictoriaFrom the first phone call Solarhub have been totally professional. Chris S. listened to my requirements and by the time I had finished he was able to outline the installation and options available. He sent me three quotes to consider and after I did some further research we settled on LG MonoX 300W panels and a Fronius Primo inverter. The installation was completed in one day within two weeks of quote acceptance. Installation was trouble free and completed within the day in spite of weather intrusion and the team was efficient in their work and tidy in their clean up at the end. They ensured that they walked me through the additions to the switchboard and the functions of the inverter and generally impressed with their competence.
I have no hesitation in recommending Solarhub for any potential solar enquiry or installation.
5.00
Wednesday 6th January, 2021Francois Malherbe from VictoriaSolarHub installed a 10kW Solar PV system for me and I think it's the best investment I have made in my house.
The whole process was easy, from first contact, through the COVID lockdowns, to eventual installation. The install was quick and clean - the team doing the install were polite, clean and professional. The price was very good compared to the other quotes I received and I would recommend without reservation.
5.00
Monday 28th December, 2020Daniel H. from VictoriaThe entire process from start to finish was seamless. Neil was very knowledgeable and provided a tailored quote, and received great communication from Jodi and her team throughout the process.
The installation went well and felt reassured the guys were doing a good job. Very happy with the end result.
5.00
Monday 21st December, 2020Kate from VictoriaFrom liaising with Chris in sales through to the installation of our panels, the service provided by Solarhub couldn't have been better. Every staff member was friendly, knowledgeable and professional and the end product was exactly what we had hoped for.
5.00
Monday 14th December, 2020Neil from VictoriaGlen and his team arrived on time and were very professional, he explained everything before they started to remove the old system and on a couple of occasions when there was a question about the panel set-up again he spoke to me about the different options and between us reached a solution. They cleaned up after themselves and took away the old system. We are very happy with the new set up.
5.00
Monday 14th December, 2020Ashley from VictoriaJodi from Solarhub was very helpful and supportive in organising the booking, arranging an earlier installation when available which was appreciated. Communication was also very good, assisting through the initial Solar Vic application, right through to installation and certification. The installation crew were very professional, courteous and efficient, answering questions and clearly articulating the installation process and how to use/maintain the system. Overall we were extremely happy with the whole process and the very professional and supportive team at Solarhub
5.00
Monday 14th December, 2020Steve from VictoriaSolarhub did everything that they said they would do from Sales , Installation and after service. The installers were very professional, turned up on time and completed the work with a minimum of fuss. Solarhub did all the paperwork and explained every process.
5.00
Monday 14th December, 2020Karen and Daryl from VictoriaJodi and the solar hub team were so helpful with the whole process, any questions we had were answered strait away. Everything was explained to us in detail we couldn’t have felt more at ease. We can’t say enough about the installation guys the most polite and professional young men you could ever come across
5.00
Monday 14th December, 2020Souriphan L. from VictoriaGreat service, installation was well done, easy to deal with and great install team. Would recommend SolarHub if you are looking at getting a system.
5.00
Monday 14th December, 2020Quyen from VictoriaSales (Frank) was never pushy into getting more expensive parts and Jodi from the office was awesome to work with in getting us connected. Would highly recommend!
5.00
Monday 7th December, 2020Richard from VictoriaWe have been very pleased with the whole process. The SolarHub team communication through COVID was excellent, as was the installation. Although our roof was not quite as straight forward as expected the team adapted placement of panels and the system, including battery is already working perfectly. Well done and happy to endorse SolarHub to others.
5.00
Monday 16th November, 2020Jenny Chang from VictoriaHad 19 LG panels and a LG Chem battery fitted in March 2000. Evaluated for 2 months and decided to install an additional battery and 4 more panels in October 2000. Very good service from 3 guys, Glen, Shane and Ricardo with Chris the administrator.
5.00
Tuesday 10th November, 2020Clare C from VictoriaGreat service from the team at solarhub. The installation team was a terrific group of young men who were well organised and efficient. They were also nice to have about the place. Polite and thoughtful. Information was clearly provided and explained, and now we look forward to getting to know and enjoy our system.
5.00
Monday 9th November, 2020Carol Lord from VictoriaI was recommended by a friend to go with Solar hub and very pleased i did,
from the start with Neil then Jodi they were fantastic took care of everything for me .
And installers great to very efficient and nice guys ,so couldn't recommend them highly
great job
5.00
Monday 9th November, 2020Chong K from VictoriaGreat service from the get go.
Neil was great in terms of understanding with what i was after. I was looking at possibly looking at putting in a battery in a few years when it will be cheap enough to make it worth while, so had a slightly beefier inverter.
Jodi has been great in managing the changing dates (COVID + new house build) and all the paper work. Installers were flexible in changing the layout when they came to install the panels with no fuss, as i realised the sun gave me more than expected from 3 different faces of my roof. So far seems to have worked ( been only 1 week) but from sun rise, i use no power from the grid from sunrise to sunset, as long as its not overcast, and still only in November.
Couldn't be happier with the result and the service.
5.00
Monday 9th November, 2020Raos from VictoriaI chose SolarHub based on good reviews here, especially from those who have used them more than once. SolarHub did not disappoint me. Neil (Sales and Design) produced a good design quickly and answered all my questions clearly and quickly. The inverter (SolarEdge) seems one of the best on the market at the moment, and I like the way it monitors each panel for output. Jodi, in the office, was equally helpful and professional. The installers turned up exactly on time and had all the panels installed and generating power in 1/2 day. They cleaned up at the end and left us very happy at the outcome. In the 2 weeks since installation we're hitting peaks of 4.5kWh to 5.0kWh most days and generating almost 200kWh per week from a system rated at 6.6kW peak, almost exactly the performance stated in the initial quote.
5.00
Monday 9th November, 2020Scott from VictoriaSolar Hub are professional, knowledgeable and very good to deal with. Experts in solar and installation was first class. I did my research and had a lot of questions, spoke to many companies. They had all the answers and proved in their responses they are no nonsense and will only sell you and install the best for you.
5.00
Monday 9th November, 2020John from VictoriaI wanted to optimise the outcome with multiple arrays catching the sun through the day. Solarhub gave me excellent advice, and we agreed on a SolarEdge inverter with 5.9kW system. Jodie did an outstanding job at juggling install dates through COVID, and the team did an excellent job on the install. The inverter didnt boot up, and they came back within 48 hours to replace it, efficiently, with understanding and with sincerity. I would happily recommend them to anyone who is contemplating a complicated solution.
5.00
Monday 9th November, 2020Jorgens from VictoriaOur system has been running smoothly since April 2020; I wanted to wait a while before submitting my review. Having collected nearly 4mWh already, we're now getting +40kWh days when not overcast and it's saving the environment a lot of (coal...) emissions, and definitely saved us a lot of money with the move to WFH during C19.
We chose a mid-level, quality design which was quite appropriate for the house: 6.6kWh of Jinko panels with 5kWh Solax inverter (and monitoring module) in east/west configuration. Fairly long wait was expected - got the order submitted with rebates approved in late November '19 - however they were transparent about this and thus not a big issue; great communications when needed.
Installation was expertly carried out, in one day - no returns to fix anything. Great installers, who were respectful of social distancing. Certification was flawless - not a single issue detected, so we could get feed-in approved very quickly.
For monitoring do note that we must use a cloud service to monitor statistics, or review optional daily email summaries; there's no local API access to my knowledge, but also I didn't expect that for the Solax X1 boost Inverter.
So in summary I would definitely recommend Solarhub; do look into the features of the Inverter, a more upmarket might be advisable if custom local monitoring is important to you. They'll work with your needs!
5.00
Tuesday 3rd November, 2020Lisa & Ned Ermanli from VictoriaGreat experience beginning to end. Professional team, organised, attention to detail. Demonstrated safety first, great crew, great set up, great job! Supervisor and Electrician went above and beyond. We love our new solar set up.
Thank you SolarHub.
5.00
Monday 19th October, 2020Nik Tribhuvan from VictoriaCouldn't be anymore pleased by the way the Team at Solar Hub looked after my Solar needs. They are well informed, thorough, honest and regimented. All I had to do is call Chris, their Sales manager for an appointment, and he made sure it was at my convenience. Chris came well prepared with all the required info and answers convincingly to all my questions. Loved the fact, that they stuck to the timeline they proposed thus portraying great project management skills. At every step of the process I felt as I was in control without actually having to do anything. The guys who came to install the panels were smart, great operators and no cowboys, they made changes to the paneling layout to suit my property's optimal exposed roof surface without any of the usual organisational bureaucracy which kept the entire project on its timeline. Also would like to mention thee exceptional communication skill portrayed by Jodi. She made the whole rebate process a walk in the park. Thanks a lot guys, we need more businesses with operational ethics like Solar Hub.
5.00
Tuesday 6th October, 2020Melga from VictoriaWould like to say doing business with SolarHub was a great experence, from my first encounter to the end.
Had the area inspected prior to instlation, and due to Covid this was delayed, however we where keep up todate and told of expected dates of instalation, after lock down and companies back to doing some work it has been completed.
Installers Had it up and tested that day, And again a big thank you to all at SolarHub for a job well done. yes I recommend them to anyone.
5.00
Monday 5th October, 2020David Schultz from VictoriaThe service from the moment I requested a quote through to an excellent installation team following all the COVIDSafe rules on site
Well down all rounder
The follow up from HQ to queries was first rate
5.00
Monday 5th October, 2020Jamie from VictoriaThrough the whole process from initial discussion to completing the finishing touches - everyone I dealt with were amazing at Solarhub. Chris found the right product for my situation. Jodi kept me up to date and got my installation done quickly despite the challenges of Covid restrictions. And the guys who did the installation, were friendly and made sure I was happy. Product is working really well and I feel comfortable that I can call SolarHub knowing they'll be there to assist me. Highly Recommend.
5.00
Monday 5th October, 2020Phil Parker from VictoriaSolar Hub have been incredibly helpful, and sincere. Their Sales staff are patient and helpful; the installers both professional and polite, and the service provided was 5 star.
Thank you Solar Hub, for making this experience as stressless as possible.
5.00
Tuesday 11th August, 2020Sharon from VictoriaI am elderly and not good at technology. Jodi Bernard helped me through every hurdle, so kindly, so happily. The men who did the work were clean and polite and totally a pleasure. But Jodi was just exceptional. I felt I could ask her anything and she was only too happy to help me. She was just wonderful.
5.00
Tuesday 11th August, 2020Arnaud from VictoriaGood lengthy advice on all the possible options, and which one would be good for us.
Quote was clear. Planning was well explained and installation was booked shortly.
Installation went very well, and the panels seem to be working perfectly.
Would definitely recommend SolarHub to friends and family.
5.00
Wednesday 15th July, 2020Samer from VictoriaExcellent service, their work was fast and neat and no hidden costs.
Installatikn was pretty quick and they dealt with the distributor pretty quickly!
I dealt with Frank in Melbourne and he was great and giving great advice.
5.00
Wednesday 15th July, 2020Sashika G. from VictoriaVery happy with the whole process, gave me a very competitive price and left with a great finish. The install was very fast and got a date really quickly. Thank youuu
5.00
Tuesday 14th July, 2020Lawrence B. from VictoriaVery happy,
Quote was easy to understand and didn't try to hide costs by offsetting STCs or the Vic rebate (so it was easy to with other quotes, other providers not so).
I had a couple of non-standard requirements (the need to install a new fuse board and to keep an existing power monitoring system). Which the handled without any dramas
They were happy to explain what they were going to do and how.
They were very tidy with the way they worked and cheerful and polite.
For the paperwork side of things to apply for the Vic rebate and to get the feed in tariff, they were helpful and made if clear what we need to do .
5.00
Wednesday 8th July, 2020Bodo B. from VictoriaThe consultant (mostly on the phone, but later on site, too) was very knowledgeable and explained with patience the different options that were important for me (being able to run loads, such as our Sanden Hot water system, with excess solar power; getting a battery ready system) and proposed a good system at a good price. Installation went without hick-up (despite our 6m high roof), and everyone was very friendly and happy to explain things as they went along.
I'm very happy to recommend the SolarHub team for your installation!
5.00
Wednesday 8th July, 2020Sabrina from VictoriaThe process was easy even the second time round though this time we had solar panels fitted on our house in a country town in Victoria about 200 kms from Melbourne. We were very happy with our first installation about 3 years ago on our house in Melbourne and decided to go with Solarhub a second time. A friendly and helpful team! Thanks Solarhub, D'Cruze family
5.00
Tuesday 7th July, 2020Bart from VictoriaWe had some panels already installed, and I wanted to update the install and put in a battery. Eventually, I want to get to grid-neutral capabilities and the ability to get grid (and/or bill) credits eventually.
Chris updated the older panels to incorporate the newer panels, and the new inverter now manages them perfectly!
5.00
Wednesday 1st July, 2020Julian from VictoriaWe are so happy with our installation completed today. The team of three installers that work directly for SolarHub were friendly, professional, knowledgeable & great workmanship.
From the very start of the process to the end of installation, we have been really happy, comfortable & could not get a better solar company to deal with. I have done a lot of research for the many solar companies and these guys came out on top. We are also happy with the product chosen SolarEdge inverter & QCells will give you the longest warranty in the current market. The SolarEdge monitoring app is really nice & easy to understand the consumption & exporting from each panel with good features to be able to compare with our electricity bill.
Chris was very pleasant & professional, he will give you true & honest advice. Jodi & Nisha from the office were efficient with the administration process. Glen, Owen & Renato were friendly, they had a great suggestion with the panel positioning in order for us to receive optimum results & always happy to explain any questions we had. Tidy & neat installation, great workmanship.
If you are looking for installing solar system, there is no need to look further. SolarHub is simply the best.
We are excited & looking forward to enjoy the solar production for many years. We feel confident in our relationship with SolarHub that they will continue to support us.
5.00
Wednesday 17th June, 2020Praneeth from VictoriaSolarHub has been nothing but Ah.mazing! Start to finish, top to bottom. My partner and I had very limited knowledge in this space.. all we knew was that we wanted to reduce our electricity bills and be able to contribute to a more sustainable society.
Neil, our Sales Consultant, gave us not only time to voice our thoughts, but also constructed his replies and recommendations into a language we could understand and help make our decision - we definitely have more knowledge in this space now - thank you!
Jodi, who looked after the administration, was simple a treat to work with. She took us through every detail and looked after every bit of paperwork there was. All We had to do was call our Energy retailer, post install, to have our meter reconfigured - easy as!
Glen, Shannon and Josh, our installers, these boys are a cut above the rest. They were not rushed, took the time to explain every detail of the install - the why, the what, the how.. Went above and beyond to ensure the cleanest install given the difficulty faced (specific to our site) - thanks guys!
Highly recommend SolarHub for anyone considering solar/sustainable energy solutions.
5.00
Tuesday 16th June, 2020Phil from VictoriaAfter a couple of years researching the solar industry and reviewing numerous solar panel companies I decided to choose SolarHub.
We found Chris Senarath, sales manager to be highly professional, his expert knowledge and customer service was fantastic from the initial quotation to tailoring a solar panel system suited for our home and energy needs.
Jodi in the office was wonderful looking after all the administration side of things. She quickly organised an installation date that worked to our schedule, explained all the installation process in detail, and looked after every bit of paperwork.
Installation on the day went very smoothly, our installers Glenn and the boys explained in detail what was involved in the installation process from letting us know when power outage times would occur, to the solar panel configuration on the roof would look like, and also where the inverter box would be placed and positioned on the wall next to the electricity meter box.
Glen also listened to any concerns we had as I wanted all of the exposed wiring from the inverter box to the solar panels to be hidden within the external wall cavity.
Overall the whole installation setup came up excellent, very clean and tidy with no exposed cabling, no roof tiles broken, and the boys picked up and removed all of the rubbish, and bits of wire, etc.
The SolarEdge Inverter and LG Neon2 panels look great.
I highly recommend SolarHub for anyone considering solar/sustainable energy solutions.
5.00
Wednesday 10th June, 2020Mark S from VictoriaWe choose Solar Hub Canberra to provide us with solar panels in our new home a year ago and found them to be very professional, with friendly service and supplied good quality products. The installation was done perfectly and also the job done was first class. Recently, it was found that there was an issue with the connection to the grid with our chosen Electricity Provider where we selected to be connected with their “Solar Boost” plan yet, I received no tariff for a year. It was only after the plan had expired and I needed to renew my plan that the problem was discovered. It eventuated, with Solar Hub fully reimbursing us for our losses, as far as the electricity company was concerned, I was just finally reconnected properly. I highly recommend Solar Hub for their high standard and customer service and thank Tegan there and them for what I found to be an unexpected service from Solar Hub.
5.00
Tuesday 19th May, 2020Beth from VictoriaThe guys did a great job with our installation. A lovely bunch of young men. They were very efficient and cleaned up after they were done. The office staff were so very helpful with a pair of old computor illiterates. Thank everyone for a great experiece from start to finish.
5.00
Monday 18th May, 2020Markis from VictoriaAll Solarhub installers are employees or apprentices that are trained up on their equipment which means that they are generally very competent and technically knowledgeable. Installation was quick and efficient. The site was also swept clean before leaving which reflects the high standards of the company and their employees.
There were a couple of hiccups (but when is everything perfect and to plan) which were smoothly sorted out by the general sales manager after discussion.
Overall I am very happy with the quality of the work and the installation and love my new system.
5.00
Wednesday 13th May, 2020Joe Black from VictoriaSmooth process from initial consultation to installation. The ‘team’ works to ensure the customer gets the highest quality of service. Installers are friendly, safe and knowledgeable. Jodi, who is very friendly, organises the whole process and is ready to answer any and all questions during and after installation. Great value and would recommend Solarhub.
5.00
Wednesday 13th May, 2020Brendan from VictoriaIt is a pleasure to find a company that is providing the sort of service provision we have experienced. Great job on the installation, very efficient, flexible and communicative. Attention to detail first class and left NO mess.
5.00
Tuesday 12th May, 2020Paul from New South WalesIn late March 2020 after looking at many solar installers, I selected SolarHub to install a 6.6Kw solar system in Bateman's Bay; which took place in early May.
The installation team was very proficient and performed a highly professional installation including a system output meter in the meter box and a WiFi monitoring system. It quickly became apparent that the inverter software was not performing well. Upon contact with Luke Dalla (the SolarHub Manager) he initiated contact with the manufacturer and a series of upgrades to the software took place which increased the performance of the inverter markedly. Throughout the upgrades Luke kept me informed and had his engineers monitor the system remotely until he and they were satisfied that all had been brought up to full specification.
I would highly recommend SolarHub at Bateman's Bay to anybody on the South Coast because of their outstanding service and great attitude.
5.00
Thursday 7th May, 2020Nisha from VictoriaWonderful experience from start to finish. Highly qualified staff, professional yet down-to-earth installers, great customer service adds up all to a hassle free solar installation experience. Highly recommend to anyone looking for Solar system.
5.00
Thursday 7th May, 2020Jenni from VictoriaDealing with Chris at SolarHub was very straightforward and he is an extremely helpful person. SolarHub upgraded our panels due to supply problems from China due to coronavirus and the installation was done on time but when we were away due to a family illness. What makes me even more keen to give them 5 stars is the way they dealt with two 'problems'. Firstly, the inverter was installed in the wrong place. This was promptly moved to where we wanted it and arrangements made to make good, something we didn't take up as it was easy to fix ourselves, just a few screw holes to fill and paint over. The second was that our inverter had sat on the warehouse shelf for some time and was just over 3 years old but, when we sent in the warranty card, the manufacturer only covered it for 6 years from date of manufacture or 5 years from installation, leaving us just over 2 years short of the promised 5 year warranty. Chris contacted the manufacturer and we soon had an EXTRA 5 years of parts cover with SolarHub themselves sending us a formal document taking on responsibility for any potential problems up to the promised initial 5 years. And all done with good grace and no attempt to shirk responsibility as with our previous installation with another, now defunct, supplier (won't go into that one!). On our recommendation our son has had a SolarHub installation and is also very pleased with the result and they have also upgraded his guaranty as his inverter was also just a little older than one year. What a great company!
5.00
Thursday 7th May, 2020Cathu from New South WalesMany thanks and much appreciation to Luke, Steve,Chad, Daryl and Joe for installing my Solar today. It looks sensational and for what they did in the amount of time they were there, it s seriously impressive!Lovely helpful fellows and they fixed my roof as well! THANKYOU!!
5.00
Wednesday 6th May, 2020Christian from VictoriaEverything went as smoothly as possible, from everyone at the office to the guys installing. Also they products they offer are really cool! I'm able to monitor my house and see what my system is producing!
5.00
Wednesday 6th May, 2020Andrew from VictoriaNeil from SolarHub was very helpful and patient as we negotiated our way through a renovation. We delayed our decision so many times he must have been pulling his hair out. SolarHub even dealt with some last minute layout changes without missing a beat.
5.00
Wednesday 6th May, 2020Joysit from VictoriaFinally, after a long delay, initially due to the short supply of the Fronius inverter and then the panels not being available (because of the Corona Virus and imports from China) my Solar system has been installed.
Neil provided the initial quote(s) for the system in a timely fashion. He was friendly and always polite and respectful. More importantly he took time to understand my requirements and provide a number of options for me to choose from.
Chris was my next contact and he was extremely helpful and patient. He is very enthusiastic and knowledgeable about his product and he is well-informed and professional. Chris has answered every question I put to him (and there were many) and it has been a pleasure to deal with someone who communicated the process status effectively and allayed any fears I may have had. He is never too busy to speak to you.
The installation team arrived on the day , communicated the installation procedures, and reassurances were given to me regarding working on my tiled roof. Everything went very smoothly. The installation was professional and they were very proficient and polite. They completed the installation on the day and they made sure they provided me with operating instructions for the system. The place was left neat and tidy.
Fantastic customer service from Jodi throughout the whole process is the icing on the cake
Overall, my involvement with the company has been positive - staff were competent and courteous, and plainly take pride in their work. I would highly recommend this company.
5.00
Thursday 30th April, 2020Sue H. from VictoriaSolarhub made the whole process from quotation right the way to completion very easy. Explanation of inverter and panels required delivered in a simple manner which gave us confidence with our purchase. Having just installed the monitoring app allows us to view the effectiveness of the system. Thankyou to everyone at Solarhub.
5.00
Tuesday 28th April, 2020Steve from VictoriaExcellent service, product and staff. Friendly and helpful. Explained what was happening and when. Booking was smooth and without hiccup. They were pinctual on the day and even finished by shortly after lunch. Delivered what they promise, even if they weren't the cheapest, but as they were the local energy provider endorsed, I wasn't looking to shop around. They did cut a slight deal though on being able to pay the full amount as opposed to taking out finance.
Complaince checks and follow up inspections were cleared without a hitch.
5.00
Thursday 9th April, 2020Lisa from VictoriaWe are really happy with our solar power and wonder why we didn't do this years ago. Solar hub were very professional and responded quickly when we had questions. They explained all aspects of the process including the various components. They also explained how to use the app to read how much energy we generate. Thanks Solar hub.
5.00
Tuesday 21st January, 2020Fabian and Julianne from VictoriaWe have had solar installed 2 weeks ago and we have been happy with Solarhub from the word go. From initial quote to installation, everyone has been professional and helpful with answering all our questions. Solarhub clearly outlined the process and kept us informed with what's to happen next. Even if the sun is not shining much in Melbourne right now, we are happy with the product and service. Great work and thank you very much Melbourne team!
4.00
Monday 20th January, 2020David from VictoriaSolarhub was recommended by our friends for whom they had installed. Chris, Sales Manager visited our home and gave us a show and tell explaining the benefits of going with Solar Edge inverters /panels based on our need. His team Jodi, Michael, Kristian and Amman did a great job in installing the system very patiently and professionally even without taking their lunch break. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Margaret & David
5.00
Monday 20th January, 2020Ross from VictoriaThe sales/design process was good. The designer spent the time to listen to my objectives and was happy to consider a range of different system designs They were very obliging about coordinating with other trades. I had some other unrelated electrical work done before the PV install, and the SolarHub designer was happy to coordinate with the other sparky so that the other sparky left things in a good state for the subsequent PV install. The SolarHub scheduling person was also happy to adjust the install scheduling to avoid other work at my house.
The installation involved removal of my old PV system and putting up two new arrays, a new inverter, and consumption metering. That took two days and was relatively straight forward. The hardest part was probably installing the consumption metering into the existing switchboard because the wall cavity behind the switchboard was already stuffed full of wires.
SolarHub took care of all the administrative paperwork.
5.00
Monday 20th January, 2020Glen from VictoriaWe were extremely impressed with the service provided by the team at Solarhub, especially Chris & Jodie.
The installers were very professional and explained the installation process in detail. They were hardworking, completed the the job on time and left no mess. Finally we were given clear instructions and explaniations on the inverter. Great job to the installation team.
Awesome service! Job well done. Would highly recommend Solarhub.
5.00
Monday 20th January, 2020Dmitry from VictoriaSolarhub was chosen as closest real solar installer to my house and was staying with them from designing and implementation. Chris, Sales Manager, explained me technically deep enough. Any additional trick technical questions was answered on the fly, which gave me more and more confidence of installers has been chosen. They satisfy all my requirements even it was not easy, like install inverter in the cool garage instead of sunny outside, required to drill 500mm of concrete. Install panels on the different roofs. I would be very glad to recommend Solarhub for anyone who requires a genuine product and good workmanship. Dmitry.
5.00
Sunday 19th January, 2020Nic from VictoriaWe took a while and asked lots of questions but the salesman was very patient with us and gave us all the answers we were looking for. Installers were on time and professional and the system was up and running on the same day. Our electricity provider was also fantastic so all in all a very positive experience.
5.00
Monday 13th January, 2020Mark W. from VictoriaFrom the first call, I felt confident this was the correct company to deal with solar installation.
Within 3 hours of the call, I had received an informative and competitive quote with satellite images of my roof with panels insitu and predicted average daily output .
Jodi from the team guided me thru the ardous task of the solar rebate scheme, and has always responded to questions along the way.
The installation was a breeze and credit to the young guys who also dealt with a second storey with ease. The system is exceeding all predicted outputs and will be easily upgrade to a battery system when I can afford it.
The latest hurdle, my power company changed their installation certificate policy and once again Jodi sorted this issue out with ease .
I honestly couldn't be happier with the service.
5.00
Monday 13th January, 2020Lynn from VictoriaStarting from an on site quote to installation this company has been a pleasure to work with. extremely professional. I had some issues at the beginning and they couldn't have been more helpful. The crew that came to install the system were very polite & friendly and made sure I was happy with everything before they started, they explained how it worked and showed me what I needed to do at the end.
I would absolutely recommend Solar hub and hope you get the crew I had, couldn't fault them.
5.00
Monday 13th January, 2020Joan from VictoriaMy inital SolarHub quote was in 2018 and I decided to not do anything with it. On hindsight I regret it because I could have saved a lot of money that I wasted on my energy provider.
I remembered Chris from 2018 and based on his knowledge and expertise, I decided to contact him again about a year later and told him that I was finally ready for Solar Panels. He was pleasant and patient in walking me through the new quote he provided me in October 2019. Explained everything in layman's terms so I very quickly got a clear picture of the benefits the solar panels / Solarhub could provide us.
Then I encountered Jodi in the Solarhub office who was such a lovely person and followed up on everything and communication was great.
The installers did a fantastic job as well....we are currently reaping the benefits....all viewable in the monitoring app. Solarhub provide such excellent service that even after the installation, I have had all my SMS/email queries answered promptly. Chris even came back to our house after installation to ensure everything was working and showed us how to monitor via the monitoring app. I never write reviews but I felt Solarhub, especially Chris and Jodi deserve a special mention as they are an asset to the company.
5.00
Monday 13th January, 2020Vijay Eden from VictoriaHad a new 6.3 Kw solar system in June 2019, wonderful experience throughout from Chris explaining all the ins and outs to Steve supervising the installation and the girls at the office working as a great team ! Thanks guys keep up the good work.
5.00
Monday 13th January, 2020Darren M. from VictoriaVery happy with the entire process from initial contact to Installation. All aspects were handled in a professional manner, and I am more than happy to recommend Solarhub to anyone looking for a quality solar installation.
5.00
Monday 13th January, 2020John from VictoriaSolarhub was recommended to me by a friend who had settled on them after being mucked around by another solar installation company who had simply failed to deliver what they had promised. He was very happy with the professionalism shown by Solarhub and the job they had done at his place. On that basis I contacted Solarhub for a quote and did some research of my own on my likely solar power needs and on the products Solarhub were selling. I found that Solarhub were selling only quality products and Chris from the Melbourne office of Solarhub was able to put a number of options to me that matched my requirements to my budget. Jodi organised my installation and was very friendly and easy to deal with. Glen and his team carried out the installation and did a great job on the day. I would highly recommend Solarhub to anyone wanting a stress free solar installation carried out by a professional organisation at a competitive price.
5.00
Monday 13th January, 2020Kaz from VictoriaKaren Adele Vaughan to SolarHub South Coast
3 mins ·
On Friday Solar Hub team installed our solar panels.
Everything went smoothly from first meeting with Luke Dalla who gave us the initial quote and explained the technology .
The team arrived early, very professional, and particular showing pride in they're craftsmanship.
Daz & Aaron thank you so much for your friendly, caring approach.Also the remaining tram members who Im sorry cannot remember everyones names.
I highly recommend Solar Hub as a solar provider.Do not look any further.I had six quotes and I am so thankful I decided on Solar Hub.
On Monday I also had a follow up call to ensure I was happy and everything was in order. SO rare to have after service as well. Thank you Team.Now let the sun shine again
4.00
Monday 13th January, 2020Mayur from VictoriaVery professional, cooperative and good customer service. Competitive pricing too. Delivered as promised from quote to installation. Everyone - sales, customer service and installers were experienced. Just had one small issue with installation which was fixed the next day. Bought solar edge panels and inverter as they are a good brand and comes with 12 years warranty. I like the app to monitor the production and consumption.
5.00
Monday 6th January, 2020Jill Nichols from VictoriaSolar hub made the installation very easy. They were very professional, polite and kept me informed at every step.
The sales and office staff were also very professional.
I have no issues with SolarHub and happily recommend them
5.00
Monday 6th January, 2020Kevin from VictoriaFrom initial contact and installation, the whole process was quick and smooth. Solarhub explained the whole process step by step which made everything easy (including the Victorian rebate). The solar installation was finished and got it running within a couple weeks. I'm very happy with the solar panels and would definitely recommend Solarhub to my friends and family.
5.00
Monday 6th January, 2020Craig from VictoriaI had researched systems, panels, inverters & shopped around for some time receiving many different quotes on solar systems before coming across the team at Solarhub.
Receive a call from Frank, explained my solar needs & some shading issues, after initial contact was supplied with comprehensive & detailed quotations, system options & recommendations.
After some consultation & site visit by Frank the SolarEdge system ticked all the boxes.
System was installed last week & the professionalism from Jodi & the installation team I would recommend Solarhub to anyone looking to install Solar.
Again a big thank you again to the Solarhub team for making my Solar experience a pleasure.
5.00
Monday 6th January, 2020Ron from VictoriaWas involved professionally in the 1980s in developing solar systems for remote areas of Australia. Began examining the feasibility and cost-effectiveness of installing personal solar electric system at beginning of 2019. Examined the most recent available technologies and developed specification of our system needs. Sought proposals from 6 potential equipment suppliers and installers to meet our specifications: some were found off the internet, one was from a power utility company, and others were recommended from professional sources. All were professional in their approach, and gave budget quotes. We settled on Solar Hub, even though their initial quote was not the lowest, because they seemed flexible in dealing with our specific requirements.
Entered into detailed discussions of our needs and settled on a 3-phase 7.5 kWp Solar Edge system, including Solar Edge optimizer panels (because of shadowing); without battery storage. Our experience with Solar Hub has been highly professional from beginning to end; from their sales, back office and installation team. The installation was completed by their in-house team inside a day as originally advised. The appearance of their finished work is shown in the attached photo. We are still getting used to the Solar Edge Monitoring App but it looks quite good.
Would highly recommend Solar Hub for their professionalism and attention to detail.
5.00
Monday 6th January, 2020Jim from VictoriaGreat work from all at Solarhub . Had our install last week and the guys were very helpful , friendly and did an excellent job. Good back up from the office from Jodi. No problems , other than cloudy skies , since it was installed
5.00
Sunday 5th January, 2020Charlie J. from VictoriaFantastic team of people. Highly recommended.
Honest and down to earth all the way from initial quote all the way to install.
Sales and office staff always willing to help and explain anything I was confused with.
The install team were a great group of blokes, punctual, respectful (I asked them to be as quiet as possible because of my sick dog) and professional.
A+++ glad I went with Solarhub
4.00
Friday 3rd January, 2020David from VictoriaSpent a lot of time trying to find the right company to install panels and a battery. Chris from Solar Hub was the only one to ask me to provide my last 12 months usage by day from the energy provider. Using that he could plan what we needed, all the others guessed.
5.00
Monday 30th December, 2019Weng from VictoriaWe have just installed solar system using the Victoria rebate. We used Solar Hub who provided a great service from quote to installation . Neil answered all our queries and concerns on the quote which gave us the confidence to proceed and provided guidance on the Victoria rebate process. The installation team were very professional and efficient.
5.00
Sunday 29th December, 2019Kate from VictoriaGreat communication and very professional from beginning to end. Installation was a breeze and we're super happy with our system! The app has been great and is really useful in helping everyone in the household manage our energy use.
5.00
Tuesday 22nd October, 2019Sonia from VictoriaOur family are very happy with the solar system installed recently by Solarhub. Very professional and knowledgeable about Solar and the technical aspects. Installation day went very well and follow up services has been good too.
Overall very happy.
5.00
Tuesday 22nd October, 2019Mick S from VictoriaResearched a lot of solar companies and SolarHub come out at the top.
Professional sales people and quality support. The installers work for the Company and extremely polite and do a fantastic job. The company only uses first rate hardware and equipment and don't pressure you into anything you don't want. After sales support to make sure your system is running perfect is second to none.
Cant recommend any more highly!!
If I ever move SolarHub will be installing a new system for me.thanks again to all the Team.
5.00
Tuesday 15th October, 2019Corey from VictoriaI have to express my appreciation for the way our solar panels installation has been handled and on time. From start to finish the pricing, sizing and installation was excellent! I am more than happy to confirm with prospective clients the attractiveness of dealing Solarhub and SolarEdge products.
5.00
Thursday 27th June, 2019Danny from VictoriaOverall, job well done from Solarhub.
On the day of installation the workers were professional and everything ran smoothly without any issues and the job was complete as advised. Thank you
5.00
Wednesday 12th June, 2019John from VictoriaWe obtained a number of quotes and selected Solarhub due to their accreditations and professional presentation of various options. We selected a Fronius 5kW Inverter with 22 off Jinko 295 W panels.(6.5kW panel capacity) Installation was for 11 panels north facing, 11 panels west facing and included Fronius Smart Meter. Definitely recommend getting the Smart Meter as it allows full monitoring and data analysis.
System was installed 14 days after quote in May 2018. Electricity production has exceeded projection given in the quote, probably due to the mild winter this year. Installation was done in a day, the team were professional, although, we had some broken tiles which were promptly rectified the next day.
Would recommend Solarhub and would use them again if we move to another house.
5.00
Monday 3rd June, 2019James from VictoriaAll the staff at SolarHub have been fantastic, from the sales person, to the installers to the staff in the office. The installers turned up on time and explained the exact work they were doing. They consulted along the way. They worked for the company and were not contractors. They new exactly what they were doing. By about 2pm the solar PV system was working and able to be monitored. They also cleaned up after themselves. I'd highly recommend to others. They were not the cheapest but did a high quality job.
5.00
Wednesday 15th May, 2019Lara M from VictoriaWe chose Solarhub for their professionalism, competitive price and great service. Our salesman Frank was very knowledgeable about the industry and answered all of our many questions. We liked the fact that they are accredited with the Climate Council and don't sub-contract any of the work. We went with an 8kw system and it has taken a little over 5 weeks from the time we paid our deposit to getting connected to the grid. The installation guys were efficient and explained what they were doing. Our project manager was also helpful and kept us informed of where we were up to in the process. We love our solar system and have already recommended Solarhub to a neighbour and wouldn't hesitate to recommend Solarhub to others.
5.00
Monday 13th May, 2019David S. from VictoriaThe process was clear and well explained. The technicians were helpful, professional and installed everything within a day. The system works as advertised. Very happy to recommend SolarHub.
5.00
Monday 6th May, 2019Simon H. from VictoriaThe young guy leading the install did a great job communicating the process and consulting where needed. We had an unusual roof type (decromastic over corrugated iron).. but I was able to work the problem with them and we were able to move forward.
I've had the system now for a few months and the one thing I'd change is the layout of the panels. We could have had more of the panels on north facing roof surfaces, I'd say there was a space to put a least 6 of the 17 panels on a north facing surface (but we only have 2 north facing). North facing panels generate almost double west facing ones for most of the morning.
The solaredge inverter seems to be working great, and has a ton of stats down to individual panels. Keep in mind it doesn't tell you how much you are using vs how much you are generating. But you can figure that out by looking at your power bill, or power company online portal.
5.00
Tuesday 5th February, 2019Ian S from VictoriaI recently chose Solarhub for a 6kW installation using LG panels and a Fronius inverter. I liked the fact that they are CEC accredited and they don't subcontract any of the job, from quoting and design through to installation including all the meter work. I had no trouble whatsoever with my job and am extremely happy with the result. They were very professional and kept me informed at all stages, including when there were some small delays to delivery of the panels. I'd recommend Solarhub to anyone.
5.00
Monday 28th January, 2019Gav P. from VictoriaI contacted 4 installers, and SolarHub was the quickest to respond, and provided the most comprehensive information regarding the current state of the solar industry.
Frank spoke to me at length about my needs and offered a tailored solution taking every concern I had into consideration. In comparison, I received cookie-cutter quotes from the other 3 companies.
SolarHub systems may cost more compared to other competitors, but you get what you pay for. I chose to pay for quality and peace of mind that my system was installed with care and professionalism.
5.00
Monday 21st January, 2019Russ R. from VictoriaI approached 5 companies for quotes, Solarhub offered the most straightforward explanation and recommendations of the many confusing options with solar. This was followed up by an efficient installation. Recommended.
5.00
Monday 14th January, 2019Dan K from VictoriaI Researched many solar companies around Melbourne for a solar panel system and only SolarHub ticked all the right boxes. Frank from sales was very responsive and knowledgeable, easy to work with selling only great products. Even gave me a free upgrade when it seemed that my preferred components may not arrive in time to meet my install day due to supplier issues. Jodi helped schedule the install, Najma got me monitoring and Greg and Christian got it installed and done in short order and in a professional manner regardless of complexities. Many solar companies exist that sub everything,do not offer after sales care and are only hollow shells of a company to sell cheap wares and then disappear when you have questions or problems. SolarHub is one of the few to stick with their customers and be responsive over the long term. Well Done SolarHub Team!
5.00
Monday 14th January, 2019Tony from VictoriaNick and the team who did the install yesterday were polite, professional and efficient, communicated well with anything that required discussion and really good to deal with. We would recommend Solarhub to others following our experience. Much appreciated - the system is now kicking out close to maximum spec of wonderful renewable energy!
5.00
Monday 14th January, 2019Vonnski from VictoriaI can't recommend this Company enough. From my initial enquiry to installation they have been fantastic. The 2 guys turned up between the times advised. They were very friendly and got the work done in a professional and timely manner. Couldn't have asked for better service. Well done Solar Hub!
5.00
Monday 14th January, 2019Sandra M from VictoriaFrom the comprehensive quotation to the efficient installation, it was a pleasure to deal with SolarHub. The site visit by Frank was very helpful and every aspect of the installation was well organised and went according to plan.
5.00
Monday 7th January, 2019Clare from VictoriaThis company was recommended by a relative which I can now endorse. The initial design meeting was informative and things were thoroughly explained. The installation process was smooth and the office staff were excellent with all the paperwork and with absolutely any queries I had.
Definitely a thumbs up!
5.00
Monday 7th January, 2019Sam W from VictoriaWere consultative and accessible through sales process and spent time in knowing my requirements and installation needs before providing options. Even made a site visit to consider installation challenges in two storey house. Site works was well organised and client expectations were well explained in week by week activity chart. On day of installation the crew were right on time and worked their way through very professionally and carefully. Managed the different cable routes efficiently overcoming constraints of an established house and meeting requirements for future expansion and battery location. Even replaced a couple of broken tiles on roof from previous events. Left the place neat and tidy.
Post installation paperwork was completed by the office staff very quickly including the dealings with power company to reprogram electric meter.
Now waiting for the power company to do their bit so that I can get the full benefit of the installation.
Overall a very fulfilling experience dealing with Solarhub Victoria office.
5.00
Monday 7th January, 2019Thomas K from VictoriaHigh Quality
Professional
Prompt service
Exaltant workmanship
Qualified Solarhub teamwork / not contractors
Frank and Jodi most helpful with everything we needed....
Well done SOLARHUB We are highly recommended to anyone for they solar needs ..
5.00
Monday 7th January, 2019Helen M from VictoriaWhat a pleasure (and a refreshing change) is has been to deal with such a professional organisation. Can't speak highly enough of everyone involved in the process from start to completion. Have absolutely no hesitation in recommending Solarhub.
5.00
Monday 31st December, 2018George Zagon from VictoriaA difficult installation over several roof lines which took 3 people almost 2 days was handled with no fuss and no extra cost. Great experience and very competent tradies, and the sales process and after sales service was also great. I will be blowing their trumpet to my friends.
5.00
Thursday 17th May, 2018Moh from VictoriaThe whole process was amazingly fast and the job was perfectly done. We wanted a quality optimized system with monitoring, from the contract stage to completion took only 4 days. The system is running fine with no issues so far. I had few questions post installation and Chris addressed them promptly. We highly recommend this team if you are after a quality service and system.
5.00
Thursday 17th May, 2018Brad Moore from VictoriaSolarhub is outstanding, I would definitely recommend them, they exceed all my expectations. I'm not affiliated with Solarhub in any way. They didn't pay me for this review. I wanted to share an honest review of my solar buying experiences. I found it hard to find a good solar company, most just wanted to make the sale. This was until found Frank and Chris from Solarhub. I knew what I wanted, and Solar Hub took the time to consult with me without any high-pressure sales tactics or being close-minded to any one single product. If you are considering a high-end solar solution with Solarhub that includes a battery, you can ask for my details and I would be more than happy to speak to you, and if you live in the outer eastern suburbs of Melbourne you can come and see the system in action.
5.00
Thursday 17th May, 2018Linda from VictoriaSolarhub provided a very professional service during all aspects of the solar system installation.The whole process dealing with Chris from Solarhub was great. From the initial quotation over the phone, professional solar advice & choice of solar system options, dealings with the team of installers & to after sales services, the whole process was excellent. I can highly recommend Solarhub to any customers considering a quality solar system.
4.00
Monday 14th May, 2018Linda S Greater from VictoriaSolarhub provided a very professional service during all aspects of the solar system installation.The whole process dealing with Chris from Solarhub was great. From the initial quotation over the phone, professional solar advice & choice of solar system options, dealings with the team of installers & to after sales services, the whole process was excellent. I can highly recommend Solarhub to any customers considering a quality solar system.
July 22nd 2019 Update: Follow up service was fantastic
After connecting my house to the NBN my Solar Edge App stopped working. Chris was able to come to my house and reconnect it. I have had the system installed for 18 months now and the after service I have had from Solarhub has been fantastic.
5.00
Monday 5th February, 2018James L from VictoriaAfter having gone well down the track of a solar installation with EnviroGroup, we pulled the plug and decided to forgo our deposit due to a serious lack of confidence in EnviroGroup (a long range of issue which demonstrated both incompetency and the lack of professionalism). From the moment that Frank from SolarHub contacted me (salesman of the year), the contrast in professionalism and expertise was obvious. EnviroGroup has their own in-house installers (who were fantastic) and Jodi in the office kept me abreast of the work schedule and helped to troubleshoot any issues. We need up doing with a 6Kw LG Neon system with SolarEdge Inverter & Tesla Powerwall 2 battery. Super happy with the system and even more happy with the seamless installation process after our nightmare with EnviroGroup.
5.00
Monday 22nd January, 2018James from VictoriaSolarhub were fantastic from start to finish. Took the time to garner a good idea of the solar exposure our roof would receive with the surrounding trees and worked with us to achieve the best possible performance from the system. Installation was fantastic with no damage to the roof, all mess was cleaned up inside the house and outside, and we were given a very comprehensive run through on the operation of the inverter. Very happy!!
5.00
Monday 15th January, 2018Susie from VictoriaChris and the team have been knowledgeable, professional and friendly the whole way through. The installation went very smoothly and we've enjoyed seamless solar power ever since. The only small thing would be the 'Smart App' we bought with the package has dropped out a few times but they've been very responsive with getting it back up and running.
5.00
Monday 8th January, 2018Nic from VictoriaHaving been completely overwhelmed by the whole solar process to begin with and having felt not quite right when meeting with some other companies, it was a breath of fresh air to have found Chris from Solar Hub. Honest, reliable, friendly, more than happy to explain all options to us and most importantly, he wasn't pushy and didn't apply any pressure on us to make a decision straight away. Installation was organised quickly and couldn't fault the installation team either. They were friendly, explained the systems well and left the house spotless. Solar Hub was definitely the right choice for us!
5.00
Monday 8th January, 2018Karl from VictoriaFollowing up the three quotes from Finn Peacock of Solar quotes we contacted Solahub. Frank visited and explained the whole process clearly. We were very pleased with the installation. The team was very efficient and fast. They were friendly and explained everything. We will recommend Solarhub to all our friends.
5.00
Monday 1st January, 2018Louie from VictoriaKnowledgeable team, very professional and friendly the whole way through. Got what I expected and it turns out that it is performing better than initially thought. The installation was challenging but it went very smoothly and so far, we've enjoyed seamless solar power ever since. I had a number of questions which came to mind post installation and all was answered promptly the next day, all by sending an email to Jodi and getting a call back from Chris the very next day. *Fantastic service.
5.00
Friday 15th September, 2017Jo King from VictoriaJust wanted to thank Alex and his crew for the smooth install of our solar panels. I was really impressed with everyone who was involved. Great professional service and they even impressed our dogs, who are fast asleep since there is no one on the roof anymore
5.00
Tuesday 27th June, 2017David from VictoriaWe were extremely happy with the whole process from quoting to installation and switching on of our system. The tradespeople were very efficient, and cleaned up after they had finished the job. The system is working very well and we expect to gain our benefits in the longer term.
5.00
Saturday 27th May, 2017Jo Carbone from VictoriaSo excited to now be powering our home on solar energy! Our panels and LG battery are amazing, not the mention the solaredge app, which we look at quite a few times per day! Looking forward to controlling it all via Reposit in a few weeks time. Thanks SolarHub for helping us!!
4.00
Wednesday 24th May, 2017Ria from VictoriaMy solar panels, inverter and battery were installed in a timely manner, and operational on the same day, so started saving money on electricity immediately. Slight problem with installation was the electricity wires in my house were unusual, so minor problems with installation and wifi. Plaster repairs finished timely and to my satisfaction. Very happy with this company, and would definitely recommend it.
5.00
Sunday 7th May, 2017normand from VictoriaProfessional business dealing from start to end. Have been engaged with several companies for quotes. This was the only company who understood my needs and able to provide the real numbers for comparison as well as the products I was looking for . Punctual to appointments and complete the job in time. Realistic quote for the job was a bonus.
5.00
Thursday 9th March, 2017Paul from VictoriaThe best of a reasonable to poor selection available in this industry. Service was exemplary, tradesmen were polite, respectful and clean. There was an issue with unit communications that has been resolved and some initial supply challenges which was expected over a Christmas installation.
The office staff were polite, informed and thorough.
Happy to recommend all aspects of this company to anyone looking for quality solar.
5.00
Tuesday 7th February, 2017David W from VictoriaChoosing a solar system as a consumer is a tricky process. There can be complexities of where the panels go, many brands of products you may never heard of and the size of the system that meets your needs. In order to navigate an installation you really need someone you can trust and will take the time to explain the options. I found this in Chris S at SolarHub Melbourne.
Having spoken to a number of vendors Chris was the first to really explain the list of possible options. He was honest about each of the systems they were selling and how they related in quality to each other. Also what the warranty actually means on panels (production vs product). He offered three quotes, the recommended quote being very competitive and the two others a little more expensive. In making up my mind Chris was happy to provide a number of different quotes from the original three and spent much more time explaining the systems. Chris also visited to show me the monitoring systems (although I am just down the road). In the end, based upon my reading and Chris' explanations I chose a SolarEdge System, 3.7Kw with Consumption meter and Jinko Panels.
The installation was very good, they were careful to explain the positioning before drilling and made a very neat job of installing everything. They spent a good amount of time explaining what they were about to do and once it was set up taking me through the system. My only very minor criticism would be to bring a brush and pan when drilling inside, this might bother some people a lot more than it bothers me.
Finally the system does exactly what I wanted it to. Each panel is working independently maximising the most out of my roof which suffers a little bit of shading and couldn't all be facing north (4 west facing panels). The monitoring gives me near real time readouts of consumption and
production (I think its about 15 minutes). The iPhone app is great, I can check how much I'm producing and chose to turn on the dishwasher, washing machine etc when I'm producing most.
5.00
Tuesday 7th February, 2017Jodi Bernard from VictoriaFrom the moment I contacted Solar Hub to inquire about a solar system they were very professional and informative from the point of sales till post installation. The product (Jinko panels with Solax inverter) so far has performed above expectations.
I could not be happier with their professional sales team which was factual and easy to understand the information. The installers tidied up after work and the installation was quick, and the after sales information of what happens next is great.
I would recommend Solar Hub to anyone looking for a top notch solar system. Ask for Chris, he will guide you with the right information and is extremely easy to talk to.
5.00
Monday 23rd January, 2017Andrew L. from VictoriaI have just had SolarHub complete a solar system install at my home, it was not an easy installation due to the panels being located on three different sections of my home. I was on a tight schedule to have the system installed, which they not only accommodated, but completed the work ahead of schedule.
The system was installed efficiently and a small issue I had with the conduit layout was addressed within 1 day of me bringing it their attention. A number of tiles were broken during the install, however, SolarHum warned me in advance of the difficulty in working with the Boral Swiss tiles and the likelihood of breakage. Again, SolarHub replaced the tiles with spares and compensated me the repair cost and associated repointing costs without any complaint.
The SolarHub team were courteous and polite at all times, they cleaned up after the job and were happy to assist in the integration of the new system into my Smart Home.
I have no hesitation in recommending this solar company, they were quick to quote, came on-site to appraise the install issues first hand and were more than happy to accomodate my C-Bus Smart Home interconnects which made my installation a little more complex that the norm.
Finally, on top of being excellent operators, they were 'sharp' with their pricing and willing to discuss ways to reduce the system costs to meet my budget whilst maintaining the system size.
All-in-all a 'pain-free' experience from a first class operator. I highly recommend SolarHub!
Thank-you Chris and Stephen
5.00
Monday 16th January, 2017Ned from VictoriaFrom the start all contacts with the Solarhub people were very positive. They were cheerful, knowledgeable, accurate and helpful. All questions were answered thoroughly. When the team came to install the system they were careful in their approach and got around problems with the layout of the building and access expertly. Since then the advice has been excellent. We are just waiting for the inspection but feel optimistic about an installation that has gone very well so far.
5.00
Monday 9th January, 2017Nello from VictoriaI made my first Contact with Frank in the beginning of April 2017 ending my true search of over 10 solar systems companies and all of them had a lots to say and sell. I opted for Solar-Hub because of the excellent service I received from Frank & Chris from day one and the continuous follow up from the Office team headed by Jody, a fantastic person to talk to. On 10th of May when I first made contact with Frank who quoted to me for my project
Till the day I made my final payment, I have all good things to say about Solar-Hub.
Frank & Chris visited my home and explained to me in great details the best system that would meet my budget and my power needs. They spared no time or effort to follow-up from there till the end. The very next day I had a great team of Installers headed by Glen, who showed professionalism and extensive knowledge with installation and electrical know-how. I have had a lot of Tradies work on my property recently but none have left my premises as clean and tidy as Solar-Hub, Good on you Guys.....Glen took time to explain how it all works after everything was installed. I am still in the process of sorting it out with my Power company ALINTA and once again I have received all the support from Judy to sort it out.
The cool thing about using SolarEdge is that I can monitor my power usage on my Mobile Phone App with live readings on how much power my SolarEdge Inverter SE5000 is generating with 17x300W-LG solar panels and SolarEdge Power Optimizers P300 and going forward I should be able to see the savings in dollars terms with the installation of the Modbus Meter.
I highly recommend using Solarhub for any of your solar needs- They truly SHINE LIKE THE SUN
4.00
Sunday 8th January, 2017Alok Chakravarti from VictoriaWe got a 5KW solar system installed through SolarHub 3 months ago. The service was efficient, prompt and timely especially considering that we decide just prior to Christmas last year. The system has been running well to date. The panels and the other components we chose were on the expensive side but we have no issues at all.
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