Solaire Connect Reviews
Review Solaire Connect5.00
Based on
70 reviews
5.00
Industry Expertise
4.99
Quality of Work
5.00
Customer Service
About Solaire Connect (Solar Company)
- 80 Winton Rd, Joondalup WA 6027, Australia
- 0893009324
We are local energy experts based in Perth, Western Australia. We are a family owned and run business providing solar solutions (solar panels, solar hot water, battery storage, electric vehicle chargers and more), for both residential and commercial customers. We have been in operation for over 11 years and are trusted for our technical expertise, honesty, professionalism, aftercare support and consultative, friendly approach. At Solaire Connect, we can confidently back our warranties which has seen thousands of customers through our eleven plus years of operating. We believe there is a very simple key to our longevity and success in an industry that has seen so many stumble and fall. That key is calculated growth with reliable products and service
- Solar Power
- Hybrid Solar
- Solar Hot Water
- Off Grid Solar
- Solar Maintenance/Upgrades
- Commercial Solar installations
Read Solaire Connect Customer Reviews
5.00
Wednesday 17th August, 2022
Lorraine Dash from Western AustraliaExcellent service from Elle re quote to install with Andrew and Peter
5.00
Tuesday 9th August, 2022Thornhill from Western AustraliaWe were thrilled with the excellent job and the service from you. Thanks so much.
4.00
Saturday 30th July, 2022Burley from Western AustraliaThanks to all of you for your prompt service, we're very impressed.
5.00
Thursday 7th July, 2022Amin Sadeghi from Western AustraliaGreat services. Work was done on time. The team on site had great attention to details, very polite and very easy to deal with. Thank you so much for the great service
5.00
Thursday 16th June, 2022Alexandra from Western AustraliaExcellent friendly electricans and main office staff very helpful and patient
5.00
Wednesday 18th May, 2022Gav from Western AustraliaI had Solar installed by another installer and whilst he did a good job when it came time for some warranty work blocked my calls and wouldn't respond. It was a pretty complex problem only SolarEdge approved installers could solve so most solar companies I contacted had no idea what I was talking about.
I called Solaire Connect and they immediately understood what I was talking about and even thou it wasn't their problem they took control of the situation including liaising with the manufacturer and got my problem fixed for a very reasonable price.
I'll call them next time I need some electrical or solar work done for sure.
5.00
Wednesday 16th March, 2022Rie Rumbold from Western AustraliaSimply awesome!! From initial contact through to installation the were friendly, knowledgeable and efficient. Arrived on time swift installation, cleaned up after the job
Couldn't ask for more thanks guys!!
5.00
Saturday 12th February, 2022Perry from Western AustraliaPlease pass on my thanks to Ben and Co their customer service has been terrific once again.
5.00
Tuesday 26th October, 2021Daniel Cole from Western Australia10/10 Service and quality products. They were a breeze to deal with and if you want some one who has been around not a new company then go with Solaire.
5.00
Tuesday 19th October, 2021Matt from Western AustraliaExcellent experience end to end. Very happy!
5.00
Tuesday 19th October, 2021Peter Bishop from Western AustraliaHighly recommended. Arrived on time and did a very neat job. Very helpful and the system is working well.
The inverter and power board were on opposite sides of the house, so some extra power cables ran across in the roof space. These cables were fixed tidily along the joists - not just thrown down like most sparkies do.
5.00
Tuesday 19th October, 2021Matthew Barton from Western AustraliaThe system was a little more than other but after checking how how long the were in the game, I know it was not like these other pop up installers giving great deals to get in and get out. I got quality equipment installed wt a high standard and to me that's saving in the long run. Thank you guys.
5.00
Tuesday 19th October, 2021Pauline Goldberg from Western AustraliaHighly recommend Solaire Connect! I had an urgent situation that came up with my solar system, and was desperately calling around trying to get someone out to replace a panel at short notice. Most of the other companies I tried didn't get back to me, or got back to me days later when the whole topic was redundant, or were very pricey. Lynne and the team at Solaire Connect were/did none of these things. I really appreciate the attention to detail (remembering all the factors that were important for me, but not something that even fell within their remit), excellent and prompt phone and email communications, EXCELLENT price, speed in sourcing the correct parts, working with a non-technical person like me, efficiently passing all the info between the office and tech guys (who did the job), and a calm, smiling and patient team who calmed me down! And all of that while dealing with all their other customers (they squeezed me in extremely early one morning before their first job). A real gem of a company, you don't find these very often! Really appreciate everything! Well done Lynne and the team. I won't hesitate to use you again! Thank you x
5.00
Tuesday 19th October, 2021Clarissa from Western AustraliaFound the process super easy & I'm now saving hundreds each bill!
5.00
Tuesday 19th October, 2021Ronan Bray from Western AustraliaHad Solaire Connect purchase and install an air con unit for me, fast turnaround and great job. Very easy to deal with particularly Ben.
5.00
Tuesday 27th October, 2020Matt T. from Western AustraliaSolaire connected through a tradie hire app and managed to install our new, replacement aircon within 10 days, instead of the 4-6 weeks quoted elsewhere.
Installer was early, thorough and professional. I couldn’t recommend them highly enough.
5.00
Tuesday 20th October, 2020Terry Andrews from Western AustraliaThe person you sent out (Daniel) was very professional and polite and I would recommend Solaire Connect to anyone and thanks for a professional job please thank Daniel for a good job
5.00
Tuesday 20th October, 2020Mike from Western AustraliaHad a great experience with Solaire Connect. I was initially attracted by the high end components that they use. Danny came out for the initial quote. He was personable and friendly and was active in responding to my email queries following the initial meeting. They handled all applications for REBS and Western Power. The solar contractor to install (Radiant Electrical) completed the install within a couple of hours! They adhered to social distancing and had no need to even enter the house. Its been running flawlessly for a week now. I highly recommend this group.
5.00
Tuesday 20th October, 2020Madeleine from Western AustraliaI finally chose Solaire Connect for my solar panels after contacting 6 businesses. They came as one of the three from Solar Quotes, who have an amazing library of articles helping us work out what suits us best. Solaire Connect was helpful, knowledgeable, relaxed, always quick to return phone calls and emails with questions answered. The installation team ran with German like efficiency. Now I can't wait to get my app to gloat over the amount of power I'm generating.
5.00
Sunday 23rd August, 2020Mike Munro from Western AustraliaKevan was fantastic. Solved an installation problem that others said was too hard. Allowed us to get the system installed which has performed really well. The guys know their products and what’s best.
Very good after sales service and happy to help with any issues.
Mike
5.00
Tuesday 23rd June, 2020Lloyd Kimble from Western AustraliaThe Solaire Connect team provide an excellent service. They provided accurate information about the panels and inverters they quoted and a neat report on the estimated system performance specific to my house. They only deal with good quality products so before you're tempted to get some super cheap system that won't last, get in touch with Solaire Connect! The installation team arrived on time, were friendly and happy to answer any questions I had. I'm happy to recommend Solaire Connect to anybody :)
5.00
Sunday 1st December, 2019Brett Halliday from Western AustraliaSales process very straight forward and unassuming. No sales talk or reteric, appreciated the honesty and logic. Arrangement and install was nice and easy. Installers did a fantastic job - inverter install was very clean with no conduit and cables kept hidden in walk cavity. Thanks kindky
5.00
Monday 21st October, 2019David Lockett from Western AustraliaSolaire Connect first installed a 2.5kW system at our property in Edgewater (WA) during February 2010. That system generated power for slightly more than nine and a half years until the inverter finally failed during September 2019.
By the time the system failed it had easily paid for itself plus some, and so we chose to have Solaire Connect install a new 5kWh Solar Edge SE5K inverter with 22 Solar Edge SPV300-60MMJ panels and Modbus meter system from in early October 2019.
The new system is now producing approximately 40kWh of power per sunny day, and even though we will now only be receiving the basic grid feed-in tariff from Synergy, I estimate that the system should return our full financial investment in 5 to 6 years.
5.00
Tuesday 11th June, 2019Calvin Logue from Western AustraliaExcellent service and great products. Fast install of our solar power system and better than I had thought possible. Highly recommended.
5.00
Tuesday 2nd April, 2019Travis Williams from Western AustraliaWe considered getting a larger solar system for the last couple of years. During this time we enquired and received a lot of quotes, some of these were extremely cheap, alarming so. Straight from the first visit Solaire Connect were nothing but highly professional, informative and honest. We had our new system installed in February this year. Although we had a couple of minor technical difficulties, both were sorted really quick with no extra charge and as it worked out neither of the issues were related to anything Solaire Connect did. One was actually caused by poor quality work that was performed years earlier. Kev and the team deserve every award for their quality of service.
5.00
Monday 18th March, 2019Scott Amy from Western AustraliaHad our panels installed today Yaaay . Super efficient, super friendly, super clean, super polite from everyone involved. We've had some over and above service delivery from these guys. I honestly can not speak highly enough of the team at Solaire Connect. If more business were operated like the guys it would be fantastic. They excel in a crowded market. You will not regret using them
5.00
Wednesday 6th March, 2019Rob Nadalini from Western AustraliaJust had my panels installed from sales to installation handled extremely professionally. Great to have a non pushy sales person and explain the pros and cons and the to have installers carry out a professional job leaving my place nice and clean.
Highly recommend this company
5.00
Tuesday 5th February, 2019Michelle Legg from Western AustraliaWe had an air conditioner installed two and a half years ago. Recently while cleaning the return air filter, I noticed the ducting had come away sucking in hot roof space air. Solaire Connect gladly came around promptly and fixed the installation by adding some more suitable ducting. Very professional and reliable installation from the company and staff
5.00
Saturday 3rd November, 2018Leslie Markham from Western AustraliaGreat company to deal with
5.00
Tuesday 30th October, 2018Gary Culhane from Western AustraliaThe whole experience was so easy from the start. Lisa in the office was great. She arranged everything and was happy to answer any questions I had.
The guys doing the job arrived on time and were very friendly. They were very neat and tidy and explained the whole system to us.
Definitely recommend Solaire Connect to friends and family.
5.00
Tuesday 23rd October, 2018Trevor Cooper from Western AustraliaJust had a system installed this week. Everything handled very easily and smoothly from my first enquiry to completion of the installation. Very tidy installers. Very pleased with our choice of Solaire Connect and the system they have installed. Would recommend them to anyone considering a solar installation.
5.00
Friday 7th September, 2018Kristen Bishop from Western AustraliaWe have just had panels installed and from start to finish we’re very happy with the professionalism and efficiency shown.
The technicians arrived and got straight to work, very polite and friendly.
There was no push or hard sell which I really appreciated.
5.00
Monday 3rd September, 2018Denise Jordan from Western AustraliaJust had our aircon installed by Solaire Connect and it was a stress free experience from my first contact with Kev right through to the installation even the guys who installed it were helpful friendly and professional
I can most certainly recommend Solaire to anyone thinking about aircon
5.00
Saturday 25th August, 2018Charles Mac from Western AustraliaKev, I just wished to say thank you for the removal of our existing non functioning air-con system today and the installation of our new Fujitsu system.
What an amazing experience!!
As I am not a fan of sales spiels and BS I chose your company for the personalised service after word of mouth referral.
My decision was based on the product offered, the impression you made when you arrived on-site punctually with a ladder and ready to go, you took photos in my roof space, identified issues with my existing system and provided alternatives for full replacement of my system backed by a written quote outlining all inclusions and itemised costs.
As someone who has spent the majority of my life in customer service, you simply outdid your competitors and outdid pricing by not adding in those cheeky costly extras that competitors charge premium pricing for and say you need.
Add to this, the team of absolute professionals that attended today to complete the work of removing the old system and installation of the new, along with the electrical fit-out and commissioning of the new system and it has been a truly positive experience.
Nobody would ever be prepared for the cost of a replacement air-con system, but you took some of the pain away with great service and a job well done.
Thank you for everything.
Please pass on my gratitude to the team who attended today and I will not hesitate to recommend Solaire Connect to my family, friends and colleagues.
P.S. We are very happy, much warmer and more comfortable in our family home
5.00
Friday 3rd August, 2018Gaynor Evans from Western AustraliaHad our Solar panels installed November 2017 and was really impressed with the awesome service at the time. Cant believe our electricity savings now, way higher than expected! Called Solaire today as banging noise on roof during these high winds, thought it maybe something to do with panels. The guys came out within the hour, checked it out using the drone! Found our problem......aircon pipe, not solar panel! Excellent customer service from the whole team from admin to the guys on the job! Thanks!
5.00
Tuesday 19th June, 2018Rob Gooden from Western AustraliaHad Kevin and his team install a system at my home in bullsbrook and have been reaping the benefits ever since. Excellent service, excellent communication, no sales ploys or pressure, a good experience. I have since recommended several friends, clients, family and colleagues to Solair and the feedback from them is the same. Well done guys keep up the good work. I think that James guy with the negative comments has the wrong company,
5.00
Tuesday 12th June, 2018Liz Collodel from Western AustraliaVery informative and helpful with any questions, more than happy to refer them for excellent service and quality products.
5.00
Tuesday 12th June, 2018Kathy M from Western AustraliaGreat and honest company highly recommend!
5.00
Monday 11th June, 2018Brie Harken from Western AustraliaFantastic company! Helped me chose the best solar & air conditioning set ups for my new house. Kev was very knowledgeable & friendly. Highly recommend Solaire Connect
5.00
Tuesday 8th May, 2018Martin Schult from Western AustraliaCan't give enough accolades to Solaire. Kev was great - no pressure and was very patient with us - we asked lots of questions and he always took the time to explain everything. We did look at cheaper systems but decided on the SolarEdge and REC Twin optimised system - 6.55Kw with 5Kw inverter. Ordered on a Tuesday and booked in the following Monday. Installers arrived on time and were courteous, professional and very accommodating. System installed and generating power within 6 hours on a 2 storey house. They cleaned up and took all rubbish away - even the broken tiles. I would recommend Solaire to anyone wanting a high quality product and professional installation.
5.00
Thursday 22nd February, 2018Calvin Logue from Western AustraliaExcellent customer service. Fast install and great quality products. Very knowledgeable staff with friendly local service. Top quality from start to finish. Highly recommended.
5.00
Saturday 10th February, 2018Malcolm Fechney from Western AustraliaWould totally recommend. Installing solar was a no brainer , previously we were paying $350 per month to Synergy and now we are paying $135, the panel pay for themselves in 3 years
5.00
Tuesday 6th February, 2018Austen Watkins from Western AustraliaEvery step of the way, from first contact to installation was exceptional. Solaire Connect installed a 7KW system for our apartment complex. The installation was quick and their pricing and product was very competitive. One of the most pleasing parts of the whole process was the customer service and transparency from staff. Thanks for your great work guys!!
5.00
Tuesday 6th February, 2018Daley Peters from Western AustraliaHonest and highly professional service. Happy to support a local family business. Cheers to Ben and the team.
5.00
Friday 19th January, 2018Alice Read from Western AustraliaWhat an amazing company to deal with! We had our air con installed by them, dealing with Kev was a pleasure and the install team were amazing. Had a few flow issues to start with which the team immediately addressed. To top it all off, a couple of weeks later we had an issue with the existing solar system inverter (nothing to do with what we had used Solaire Connect for) but as I knew they dealt with solar systems and I'd tried 3 times to get through to the original provider I gave them a buzz to see if they could help. The lady at Solaire was on the phone to me for 20 minutes helping to reboot the system (which heavily pregnant was no easy task so she was very patient) and all done out of pure customer service. Seriously so impressed with every person at Solaire Connect, you are all a pleasure to deal with and I'll continue to recommend you to anyone looking for air con or solar solutions. Thanks again
5.00
Wednesday 22nd November, 2017Sheryl Rybicki from Western AustraliaPlease pass on my thanks to all the staff and installers for another positive experience with Solaire Lifestyle.
5.00
Tuesday 31st October, 2017Henry Jensen from Western AustraliaWe are happy with our solar power system installed by Solaire, there were a few problems during installation, but everything was sorted out and fixed to our satisfaction.
5.00
Tuesday 31st October, 2017Denice Wallis from Western AustraliaI have just used these guys to install my air conditioning and was extremely pleased with the service,from the quoting to the actual install. Kevan who came to quote was very professional and explained everything in a manner I would understand and did not try to push me into getting the most expensive. The guys who did the install were fabulous. The did not stop from the time they started until they had finished and did a fantastic and tidy job. I would not hesitate to recommend them to anyone. They made the whole experience a pleasurable one.
5.00
Tuesday 24th October, 2017Steven Delides from Western AustraliaKevan and the team have been a pleasure to work with. The installers were punctual, professional and tidied up after themselves. Highly recommended
5.00
Wednesday 18th October, 2017Phillip Glossop from Western AustraliaHighly recommend Solair for there good service, helpful staff and quality product.
5.00
Sunday 15th October, 2017Grace Fletcher from Western AustraliaWe had our solar installed in July. Happy with sales service from Kev. Not pushy at all and happy to spend time answering all my silly questions. This was the first business I called when starting our search . I spent many hours then researching solar power / different solar providers and called around different places that were recommended in perth solar forums for quotes. I decided to go with solaire connect due to reasonable price, quality products, honest advise and local recommendations.
The installers were amazing and had great attitude working in not the greatest weather.
The solar power the system can produce on cloudy days really surprised me and surpassed all expectations.
Big shout out to Ben for after sales support. I had issues with high voltage in our street and Ben gave me great advise how to sort this issue out with Western Power and no matter how many times I called I never felt brushed off.
Thanks Solaire Connect
5.00
Friday 1st September, 2017Morris Scardigno from Western AustraliaI would like to thank Hayden and the boys for the installation they done today, they all done a great and quality job and left the work site clean.
Also like to thank the entire team at Solaire Connect for the their professionalism and expertise, I have no complaints or any issues through the whole process from sales to installation.
I will definitely be referring you guys to any family, friends and work colleagues
5.00
Tuesday 13th June, 2017Udo Blo from Western AustraliaI Highly recommend Solaire. They gave me a great deal on Solar & Air Conditioning. The staff was very helpful, professional and very accommodating. The install went very smoothly and the contractors did a great job from start to finish including a tidy up after the job was done. Both systems work fantastic. Will not hesitate to recommend them to anyone.
5.00
Tuesday 13th June, 2017Zoe McKernan from Western AustraliaGreat install and service, happy that I chose this family business
5.00
Wednesday 7th June, 2017Chris Williams from Western AustraliaFantastic people and fantastic service.
Bonus to the above we received our first bill since having Solar installed and the difference is amazing. Our bill was originally in the $400.00 plus and the bill we have just received was $160.00.
We wished we had Solar installed earlier.
Big recommendations from us.
Thank you
5.00
Thursday 23rd March, 2017Dan Sellars from Western AustraliaHad our system installed yesterday and was a great job done by Solaire Connect. Workmanship and explanation of the systems was excellent. They arrived on time and despite some interesting weather still completed on the same day. Will definitely deal with Solaire again when we get our Solar Hot Water system.
5.00
Tuesday 14th March, 2017Ilze Gouws from Western AustraliaOverall great experience!
Thank you to the team at Solaire Connect for making the whole sourcing process, installation and customer experience a pleasant one!
The proposal was competitive and delivered quickly after we requested a quote. The process was handled by the office without hassles and installation was done professionally and quickly. Aftercare has been great, and the team was happy to answer any queries and even come out to explain and assist with the app. No upfront deposits, hidden fees or nasty surprises!
For anyone feeling overwhelmed by all the solar information out there and not knowing where to turn... I'd recommend you contact Solaire Connect.
5.00
Friday 24th February, 2017Mervyn Kruger from Western AustraliaArrived on time, did a superb job and when they left they had tidied up. Sales and admin team were also top notch.
5.00
Friday 24th February, 2017Steven Delides from Western AustraliaI've dealt with Neil and Kevan for 3 installs. All dealings with Solaire have been prompt and professional. Not the cheapest on the market, but I believe they are the best value.
5.00
Saturday 10th December, 2016Teejay Driver from Western AustraliaThese guys installed my air-conditioning and we were so happy with the service we received, the timely manner in which the job was done and standard of the unit. This all came at such a reasonable cost, could not recommend these guys enough. Great company
5.00
Thursday 1st December, 2016Cameron Clelland from Western AustraliaGreat local company, went above and beyond what was required!
5.00
Wednesday 16th November, 2016Peter Hammer from Western AustraliaBrilliant service all the way though and quality product. Competitive pricing and a high level of professionalism! Thank you!
5.00
Wednesday 19th October, 2016George T-H from Western AustraliaVery helpful staff and great product. Walk you through every step to get the best outcome and know what you're getting.
5.00
Sunday 16th October, 2016Lisa Lockley from Western AustraliaHighly recommend great company to deal with if there is a problem it's promptly sorted out we had ducted air con and solar package installed
5.00
Monday 8th August, 2016David Newbury from Western AustraliaExcellent service and installation Solaire! Thanks again!!
5.00
Wednesday 8th June, 2016Edwin Mouna from Western AustraliaWe had a 6.5kw system installed not long ago. Right from the start they were very helpful in assisting with the best options to suit our needs and the installation team were very quick and professional. Very please with the service.
5.00
Sunday 15th May, 2016Steve Regterschot from Western AustraliaGreat team over at Solaire Connect. Extremely easy to deal with. Their work standards are high. They installed a 5kw solar system and a full reverse cycle ducted unit in just a day, left without a trace. Their price was very competitive for the quality of the gear they installed. You won't be disappointed with their service!
5.00
Saturday 30th April, 2016Chris Mani from Western AustraliaGreat company to deal with right from the first contact. Many other Solaire customers in Alkimos had recomended them. After discussing the various brand, warranty and quality options with Lynne, we were confident to go ahead with Solaire.
The install team were punctual, friendly and tidy. During our entire house build they were one of the few companies we had a good experience with.
5.00
Tuesday 26th May, 2015Daley Peters from Western AustraliaAwesome to support such a professional and honest WA local business!
5.00
Thursday 3rd July, 2014Kevan Towers from Western AustraliaPerfection
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