SEM Group Australia reviews

Honest and very hardworking team. Quality Solar Panels aswell. Glad we chose them! I recommend them to you! Just let them know I Katrina Maltry recommended them for you youll be very happy with the outcome.

We decided to go with SEM group for our solar install without calling any other solar businesses for comparative quotes based purely on word of mouth from a work colleague friend and after reading a number of customer reviews online (I have seen few product reviews with the number of 5 star ratings as with SEM). The first indication of what we were in store for was the supervising team member, Jayden, being outside our residence 10 mins before the 7 - 7.30 AM scheduled start to the day. The rest of the team were on site shortly thereafter and underway with the panel install. I had an immediate advice within 10 minutes as to the aspect of some cracked roof tiles having been identified whilst the panel install was being scoped out and these were replaced with spares I had on hand as part of the install. The panels and inverter install (28 panels) was done and dusted by around 1 pm and I expect the team would have been gone by 1.30, after completing an additional scheduled work order task of moving a phone line; but a decision I made to run with a suggestion to patch in two new ethernet ports from this point to two rooms resulted in Jayden having to then go to a nearby electrical wholesaler to buy parts and spend another hour at least completing this given some tricky wiring. Before Jayden left around 4 pm we had a quality solar panel system installed with roof tiles replaced, ethernet cabling task completed and checked, another task looked at for further work scope, no damage done to any areas worked on, and offers to have vacuumed all areas where work had been undertaken. The technicians were all friendly, professional and, most importantly, highly efficient. I rate the whole team, from my initial consult with Brett to calls from Lucy in the office to the excellent service of Jayden, Reeve and site team members a 6 out of 5 and would suggest anyone contemplating a solar install look no further.

SEM QLD has a great team, and provide a professional and cost effective solar system install service. They installed a 15 panel solar system on my home recently with inverter and smart meter and I couldn't have been happier with the entire process and end result. I have been talking about the install service to anyone that will listen, and I can't wait to see those power bills knocked down to next to nothing as time passes. I'd be more than happy to work with them again on a future property. Thanks SEM QLD!

Where to start....Being LG certified, LG recommended us SEM Group which let us know straight away we weren't dealing with another dodgy outfit that doesn't care about our needs. The manager Brett was exceptional from start to finish. He answered all our questions and continued to make sure throughout start to finish everything was what we wanted. SEM Group have been exceptional from the process (seamless), Instalation (quick) and the electrical work.😊 As we probably won't be moving for awhile we where worried about warrantys. SEM Group took this onboard and offered us the best warranty products and went the extra mile at the end and registered them for us. Which really made us feel like we were getting looked after. I have recommended SEM Group to my close friends and family. Thanks again

SEM QLD has a brilliant team, they are experts in the field, courteous, very prompt and professional. I would highly recommend them, they are a very honest and are extremely customer oriented, Jack and Jayden in particular. I'm absolutely delighted to see a company that prides itself with top products and workmanship.

Best solar company, rapid and kind services. Highly recommend them to everyone whose first time install solar system.

SEM were very professional from consultation to installation. Our consultant Joss made the whole process very clear from our first consultation to completion. Then installation was seemless, and proceeded exactly to schedule. We are now receiving a credit with every electricity bill. Very happy.

The team is friendly and professional. Get my system installed smoothly while I am busy working from home.

Everyone was impressed with the professional inside installation. They were also blown away with how much power the system is generating. Biggest day so far was 39.4 kWh! Hell it hit 34.6 on the day Dave turned the power off for 2 hours! Amazing.

I found SEM a very professional outfit, from quote to installation and follow up requests nothing was a problem .

The work space was left spotless and they even helped clean some old screws that had been left on the roof by the builder and offered to spray the rust left with some kill rust! The whole team's approach made the process entirely stress free!

SEM were punctual, very efficient, friendly, communicated well at each point & absolutely no mess afterwards. Their customer service was brilliant! SEM organised everything I just sat back & watched it all happen. Overall I can’t fault SEM & would highly recommend them

I booked my solar installation with SEM on the day that I met with Brett Adams for a quote. He answered all my questions professionally and made me feel at ease. The installers arrived on time and worked very efficiently, finishing earlier than I had anticipated. SEM contacted my electrical provider on my behalf to organise my connection. Nothing was ever too much trouble. I wouldn't hesitate to recommend SEM to any of my family and friends who are looking to have solar panels installed on their home.

I booked my solar installation with SEM on the day that I met with Brett Adams for a quote. He answered all my questions professionally and made me feel at ease. The installers arrived on time and worked very efficiently, finishing earlier than I had anticipated. SEM contacted my electrical provider on my behalf to organise my connection. Nothing was ever too much trouble. I wouldn't hesitate to recommend SEM to any of my family and friends who are looking to have solar panels installed on their home.

very professional team from quote to completion of installation of our solar system. At the quote stage, all of our questions were answered. The installation team arrived at the stated time and were very courteous and professional. Unfortunately for them it was an extremely hot day. I don't know how anyone can work on a roof in those conditions, but they did it without any complaints. I will definitely recommend Solar Energy Management to anyone who is planning on installing Solar. Thank you to the whole team.

They gave a fair price on a top quality system which is what I wanted. Overall I had the most confidence in SEM. So far performance of the system has exceeded what SEM promised and the LG 25 year product and performance warranties bring great confidence in the system.

Would not hesitate to use and recommend SEM services again. From the word go they were on site installing the system, very effective team and good communicators. For the young apprentices of SEM in Brisbane, keep up the good work and enthusiasm.

Super professional installers. Had a super professional team put up a 17kwh system efficiently and politely. When faced with an unforeseen roofing problem on day of install, my options were politely placed before me. Have been and will continue to recommend to anyone that will listen. These guys really are what the solar industry should strive towards!

These guys are amazing, Went the extra mile to help prepare the system in the middle of my roof restoration. Jack has been there to answer all of my questions and the team were very professional with a flawless install. Could not recomend these guys enough. Thanks Jack

Thanks a lot to Jack and Peter from SEM. You guys were amazing in making sure that my new Enphase Solar installation worked out well and that I have everything I needed. It's great to work with real and honest people.

I first started searching solar in late 2018 and had 3 or 4 visits from different local companies. Prices varied so much that I was shocked to see how there could be a difference of $7,000 between similar sized systems. I just seen the ads on TV advertising their solar system packages for around the $4,000 mark and as I knew nothing about solar, I was not expecting to see such varying prices. So I put the process of purchasing on hold and I did my own research into the whole topic. To cut a long story short, I concluded that "you get what you pay for". There is such a degree of quality between cheaper systems and more expensive systems. So, after researching everything to do with solar, I decided on the exact components I would like to use within my system on my roof. I did not choose the absolute best or most expensive system, but still a high quality premium system nonetheless. I then contacted a number of solar companies around March 2019 with a request for a like-for-like quote including identical components that I indicated. SEM Group Austalia based in their Brisbane branch were one of those companies. Peter is their sales guy that I was speaking to by phone and email throughout the whole process of obtaining a quote and communications. He was great to deal with and informed me of everything I asked of and all information regarding the supply, install, and after sales service. SEM had one of the best prices for what I was looking for. I engaged SEM as my supplier and installer and signed the contract. The process was so simple and everything was explained in detail and SEM did handle all the paperwork associated with the energy supplier network and trading the STCs. All I had to do was pay the deposit, and then the final balance after install was complete. My installation date was set for a time toward the end of May, much later than anticipated due to Australia not having stock of the inverter that I had chosen. So I waited until a new shipment arrived in the country and then received the install date. Install day was rescheduled due to rain which was out of our control. On the next install day, weather was great and the installers turned up around 7am to begin. The installers for my job (2 electricians and 1 trade assistant) are SEM employees, trade qualified, and CEC accredited. Jack is their main installer and was great to deal with. He kept me informed throughout the day with what was going on and gave me a rundown of the system upon completion, which was around 3.30 - 4pm. The team did a fantastic job, did not break anything, were a pleasure to deal with, and cleaned up all mess and packaging. I've had the system connected to my energy provider since late June after my electricity provider changed the meter to a smart meter. I have been producing excellent solar generation from day one. I was having issues with my online system monitoring from the day of install but Jack spoke with the inverter distributor and found out the reason for the issues and he rectified the issue for me. I have inspected the system install on the roof, in the ceiling, and monitoring the performance for 2 months now and I can confidently say that I am very happy with SEM Group as a whole. If I ever move out of this house, I will be using SEM again for sure. For your information, the system was installed on my house which is a split level home, Colorbond steel 25 degree pitch roof, facing NNE. I had 26 x 320W (8.32kw) panels installed (6 facing ESE, and 20 facing WNW connected as a 2 split array). I have a 3-phase 8.2kw inverter (installed in the garage) with a matching smart meter (installed in the box outside). Clenergy racking, and ZJ Beny isolators.

Great service! Installed our solar and repaired our aircon which we had been told by another company could not be done. Thank you!

I don't typically write reviews for businesses but the service that SEM Brisbane have provided me has been so exceptional that I felt the need to let everyone know! In my initial stages of looking at having a solar system installed at my home, I started getting frustrated at the enormous amount of shady businesses that are out there, the more reviews you read, the more businesses that appear to be out there that don't follow through on their promises and don't back themselves or the product they are installing. SEM were an absolute breath of fresh air and were a pleasure to deal with from beginning to end. Every communication was dealt with promptly and in a professional manner. The installation team were reliable and arrived right on time. They too were professional and I felt as though I was dealing with an honest and ethical company - something that can't be said for many other solar installers. I would highly recommend and without hesitation SEM Group to anyone, whether it be for solar or any general electrical work (they also installed a power socket for a wall mounted TV and a ceiling fan for me while they were there which was extremely convenient!).

From the initial consultation with Brett through to the installation of the system, the service I received from SEM has been excellent. I would have no hesitation to recommend SEM, indeed my neighbours have just given SEM the go ahead for their installation. Arthur, Birkdale, Qld.

Highly professional team, worked tirelessly in the heat to complete the installation. Great workers, great people, very neat work, and cleaned up after themselves. Well done Solar Energy Management.

Great company to deal with. After having another aircon company cancel last minute In summer the team at SEM went above and beyond to install aircons as quick as they could. I highly recommend them.

Total transparency in product selection through to installation. Total professionalism all the way. Thank you SEM

I had my 35kW system installed by SEM Brisbane over five months ago and I have waited till this time to write a review based on whether the system has produced what I was told by the sales consultant. My initial solar journey was with another provider. The experience was full of confusion and a lack of confidence that I was dealing with the right company. Four years later, Brett from SEM Brisbane came along. Brett was extremely knowledgeable and filled me with confidence that I would be well looked after. The monitoring device that they installed prior to the solar not only confirmed what Brett told me, but also gave me the raw data to enable me to make an educated decision on which system size was best for me. I have not looked back! I am a large electricity user particular through the day and with the solar i have seen reductions in my winter bills of over 50%, ratifying what I already know, which is that I should have done this years ago!!! I would highly recommend SEM Brisbane for any solar project that you are looking at and now they’re even looking after my power hungry air conditioning units and LED lighting upgrades. If you are talking to Sem please ask them to pass on my number as i am happy to discuss the success of my Solar Journey with Brett and the staff at SEM Brisbane.

Fantastic company to deal with. They have provided quality products and services. I would highly recommend SEM for your solar energy solutions.

SEM Brisbane have always provided a high standard of customer service. I have had my solar system installed for a while now and I could not be happier with the performance, products and service I have received. Even after installation, the team at SEM have continued to provide fantastic after sales service and support. I would highly recommend.

It is with much confidence that I recommend SEM Brisbane for your solar energy solutions. The company went out of their way to provide a tailored package to my family and was professional in the quality of their work and end product.

I had an issue with my lights and had SEM come out. The guys that came out and checked and fixed the issue, they also made sure the lights were working and insured I was happy with everything before leaving. I would recommend them for any electrical work.