5 out of 5 stars
22 Oct 2020We’ve been referred to Clean Energy by one of our family friends and we couldn’t be happier with the results. From start to finish we’ve dealt with only one person who made the process very simple and took care of everything for us. Since then our bills have been reduced by more than 80% and we’ve referred George and Clean Energy to all our friends.
5 out of 5 stars
22 Oct 2020As a young family with 2 children, saving money is our no1 priority. Today we’ve received our first bill since we installed the solar panels and we can’t believe we haven’t done it earlier! We went from $540 per quarter to $81. Clean Energy we can’t thank you enough for your help. This is the best feeling ever!
5 out of 5 stars
22 Oct 2020What an easy process!! From start to finish Clean Energy has been excellent to deal with. Very professional and friendly, no BS. From consult, installation and aftercare has been very thorough. I have no hesitation in recommending this company for your solar needs. Our bill used to be around $600 mark, the last one since solar was $43, yup that's not a typo. $43 for 3 months!?! Don’t bother with anyone else, these guys are fantastic!
5 out of 5 stars
22 Oct 2020Great company to deal with! No chasing for a sale and no excessive sales pitch. Very impressed with the quality of the products and with the monitoring system. The staff was very knowledgeable and pleasant to deal with. I was kept up to date throughout the process. Best purchase experience ever! I’ve already recommended them to our friends and family.
5 out of 5 stars
17 Sep 2020Having done my research over a few months on solar systems, brand quality, other retailers...products, pricing and value I chose Clean Energy, and having written a number of reviews on google I can honestly say Clean Energy has my highest recommendation.
George came to my home, explained everything to me very clearly, gave me a very professional laid out quote document. always answered my telephone calls immediately, he contacted all relevant authorities and the installers were here on time and were a great team who were polite, tidy, helpful and nothing was of any bother.
All in all it was no fuss, I had no concerns....thank you George and Clean energy
5 out of 5 stars
20 Aug 2020Couldn't recommend Clean Energy more highly. Listened to my requirements, suggested good solutions and gave a fair quote. Installation was professional and quick. The follow up when there was an equipment problem ( due to the manufacture ) was exceptional. they replaced it in 24h with no cost for us.
Connelly Simonne
Queensland
5 out of 5 stars
13 Aug 2020We are really happy with our solar installation job by Clean Energy. Lincoln was very easy to deal with and the installation was done on time. I would recommend to anyone who’s looking for good value for money.
5 out of 5 stars
12 Aug 2020Sales and quoting process - factual and to the point without the common sales pitch. Prompt, genuine, friendly
Installation - Excellent - workmen were professional, efficient, obliging and left the work-site clean and tidy
The entire process ran like a perfectly tuned Rolls Royce.
5 out of 5 stars
6 Aug 2020Great from start to finish. Customer service is second to none. Even through organising, quoting and planning. Always dealing with a friendly and helpful voice through the phone instead of waiting for machines. It’s the 1% of personal touch that counts. Even if it’s the small details of making sure the support struts on a scissor lift are padded with cardboard to keep driveways clean and scratch free. Thank you Clean energy!
5 out of 5 stars
6 Aug 2020Sales and quoting very good and well explained.
Installation great and good friendly group of installers.
Customer service excellent.
Reduced our bill by aprox $480 per quarter
5 out of 5 stars
6 Aug 2020Really happy with the clean energy team. They designed a system to meet my needs and give good value for money. The tariff review service where they recommended an energy plan based on my energy use was a real bonus as i didn't need to worry about doing any research to pick the right plan. They also offer this as an ongoing service.
5 out of 5 stars
6 Aug 2020Very happy with the experience when dealing with Clean Energy.
Main reason for selecting them was that they listened and offered what I wanted.
I had an existing PV system and wanted to add to it. No other supplier wanted to do that.
Customer service and installations teams were a dream to deal with
5 out of 5 stars
30 Jul 2020Excellent company very professional and very understanding not pushy at all, phone staff in the office were a pleasure to deal with installers that came out were very professional and polite no mess they went above and beyond what they needed to absolutely no issues at all smooth transaction from start to finish. Very happy with George and Clean Energy highly recommended them 10/10
Mariana Titeica
Queensland
5 out of 5 stars
23 Jul 2020We’ve had 3 other companies coming around, but the no pressure approach during the quotation process by Clean Energy was refreshing.
After I approved the installation, they’ve handled everything else for me. They kept me up to date with the progress. The installation team were polite and installed the solar panels without breaking a single tile.
The product seems absolutely brilliant and the app we are using to visually track our solar power is exceptionally detailed. Before solar we used to pay over $600 each quarter, the last bill we received was $81.43 While certainly not the cheapest provider around, in the end you get what you pay for
Edward Peterson
Queensland
5 out of 5 stars
16 Jul 2020I ve been a builder for 32 years and I would have to say that the Clean Energy team are the most professional I have seen in the solar market. Excellent customer service and very competitive when it comes to price, from quotation to installation and after sale customer care, 5 out of 5. Thanks guys for the outstanding effort, will definitely be referring you.
5 out of 5 stars
16 Jul 2020Great to deal with from the start, and not having to deal with call centers in Sydney!!! based in Brisbane using Brisbane people.
Contacted straight away, my needs listened to and a system designed to suit
Installation was prompt, punctual a great group of guys 3 installers had the job done in a day. Using the inverter and app was explained well
left no mess, quality install!
5 out of 5 stars
14 Jul 2020We could not be happier with the advice and service provided by George and the team at Clean Energy. We are currently building a new house and they had absolutely no issues in working with our builder to install the PV panels and inverter whilst the house was under construction. They communicated well with the site supervisor and made sure to coordinate the PV installation to avoid interruptions to the builder and their work.
From our initial discussions we were extremely happy with George and his efforts to design a system to suit our needs. His quote was competitively priced and was very thorough. The installation could not have been smoother and we have no hesitations in recommending them.
5 out of 5 stars
12 Jul 2020I submitted the info's to Clean Energy, in a very short time I had the solar proposal explaining everything about the 6.6 system I chose, the cost the savings and the best solar panels lay out. A few days later the crew was already at my premises. What a fantastic crew. So friendly and answered me all the questions I had. I am so happy I went with George and Clean Energy and I recommend this company to anybody. Very professional job.10/10
5 out of 5 stars
11 Jul 2020Very professional, good prices on high quality product. All contact was immediate and positive experience. Very happy with product and service. Install guys arrived exactly on time and cleaned up as they went. Highly recommend.
5 out of 5 stars
9 Jul 2020I obtained 7 quotes in order to get a balanced understanding of the market and chose Clean Energy to undertake the project. The rep George, was very thorough in his assessment of our roof space and materials and also the system design. He was keen to understand what we wanted to achieve, our financial expectations and our family needs, which are unique due to having 2 people with disabilities in the home. The quoting process was inclusive and gave us a strong sense of confidence that we would get a quality product and excellent service.
Installation occurred 2 weeks later and thanks to their efficient communication with our electricity provider, everything went smoothly and on time. The installation team were amazing: efficient, tidy, respectful, polite and to top it of they kept us informed throughout the entire process.
Their price was competitive and the outcomes have met our expectations.
Clean Energy is a very professional company who I can confidently recommend to anyone wanting to have solar installed.
5 out of 5 stars
9 Jul 2020I highly recommend Clean Energy to anybody who wants quality. From the initial consultation where George was very knowledgeable and patient, to the installation where the guys, in my wife's words, were polite, friendly and just wonderful to deal with. I can be fussy but the finished job is second to none, they even do the little things like trifoliate labels on the isolators and switchboard. I love the monitoring system they use, simple to read and easy to understand. If you want quality product with great customer service you cannot go pass Clean Energy. 10 out of 10.
5 out of 5 stars
8 Jul 2020As I prefer to opt for quality over just basic I was swayed by the professionalism of George from Clean Energy to have them install what I consider to be an outstanding system. The reward of being almost completely off the grid is a great comfort as I head for retirement. I have purchased another system like mine with a Home Battery for my daughters new home. Having a mortgage to pay without a high electricity bill coming in regularly is a great wedding present in my mind.
5 out of 5 stars
8 Jul 2020Brilliant customer service and the communication with the staff was outstanding. Great business ethic, something which is rare these days. The installation team was very professional, efficient and neat. Would highly recommend Clean Energy and would rate them with five stars
5 out of 5 stars
7 Jul 2020Totally professional from start to finish could not have asked for better Customer Service. Even after installation still get follow up phones calls to ensure everything ok. Totally recommend Clean Energy no comparison to the other companies that were quoting me definitely best Solar Company around Brisbane.
5 out of 5 stars
6 Jul 2020The sales rep George made things easy to understand and was very professional. The installation was great the boys where very nice and cleaned up after themselves such a smooth transaction the hole way through. Highly recommend!
5 out of 5 stars
2 Jul 2020Best installer in Brisbane. George handled the whole process from start to finish ensuring everything went smoothly. Can’t be happier!
Cameron Stevens
Queensland
5 out of 5 stars
2 Jul 2020A great company to deal with they are friendly and prompt with their service, fantastic neat job and all worked straight up no problems .There quote was exact no hidden costs. And the blokes doing job were professional and willing to chat and explain every thing i asked. Would be glad to recommend them to anyone wanting a reliable solar system
5 out of 5 stars
2 Jul 2020We had our 5kw system installed in Nov 2017 and it’s almost paid off for itself. The service we received from Clean Energy was outstanding and I can tell you that feeling when you get your next power bill is fantastic. My brother-in-law is an old school electrician and he was very impressed with the installation. We have a steep roof, not easy to access and it took the guys 2 days to complete the job. They didn’t charged us anything extra. Very happy with their No Hidden Costs, No Surprises policy.
5 out of 5 stars
2 Jul 2020A factual & thorough sales process. All my questions were answered clearly.
Installation occurred on time and were very informative and professional.
A detailed instruction was given on how to operate the system.
Extremely happy with the service, right through the sales, office assistance and installation.
Thank you Clean Energy!!
5 out of 5 stars
29 Jun 2020I do not usually write feedback but Clean Energy did such a wonderful and stress free job that I decided to leave a review for them. George came out to our house and patiently answered all our questions. He spent over 2 hours helping us understand how solar will work for us and how we should use our appliances more efficiently. I am 48 years of age and never experienced such a good approach. I definitely would love to recommend Clean Energy to all the people out there.
5 out of 5 stars
23 Jun 2020We’ve been referred to Clean Energy by one of our family friends and we couldn’t be happier with the results. From start to finish we’ve dealt with only one person who made the process very simple and took care of everything for us. Since then our bills have been reduced by more than 80% and we’ve referred George and Clean Energy to all our friends.
5 out of 5 stars
19 Jun 2020Finally bought my own home and was looking forward to transitioning to renewable energy. Had one company provide a quote, then contacted Clean Energy for a second opinion. Clean Energy provided much better customer experience for a comparable price and as an easy choice for getting a system installed. They installed the system within two weeks (earlier than expected) and made this really easy. It's great to know that the system is producing more electricity than the household use, even during the winter. I'll gladly give Clean Energy my strong recommendation if you're looking for solar.
5 out of 5 stars
16 Jun 2020Great company to deal with! No chasing for a sale and no excessive sales pitch. Very impressed with the quality of the products and with the monitoring system. The staff was very knowledgeable and pleasant to deal with. I was kept up to date throughout the process. Best purchase experience ever! I’ve already recommended them to our friends and family
5 out of 5 stars
13 Jun 2020As a young family with 2 children, saving money is our no1 priority. Today we’ve received our first bill since we installed the solar panels and we can’t believe we haven’t done it earlier! We went from $540 per quarter to $81. Clean Energy we can’t thank you enough for your help. This is the best feeling ever!
5 out of 5 stars
11 Jun 2020Fantastic service from the introduction, receiving the quote in a timely manner, coordinating solar work with other trades happening at a similar time, installation and follow up. We could not recommend Clean Energy and their employees more highly!! A++
5 out of 5 stars
10 Jun 2020What an easy process!! From start to finish Clean Energy has been excellent to deal with. Very professional and friendly, no BS. From consult, installation and aftercare has been very thorough. I have no hesitation in recommending this company for your solar needs. Our bill used to be around $600 mark, the last one since solar was $43, yup that's not a typo. $43 for 3 months!?! Don’t bother with anyone else, these guys are fantastic!
5 out of 5 stars
9 Jun 2020Clean Energy was recommended to me by my brother and nephew who had both had solar installed by them.
I required a roof repair and restoration, a new antenna and solar system installed. George was very professional and personable and took care of the whole process from start to finish. He kept me informed every step of the way.
If you are looking for a no stress roof restoration and solar install, then I highly recommend Clean energy.
5 out of 5 stars
4 Jun 2020When contacted Clean Energy we asked for 'Toyota Solar System" meaning a good quality system that will last good 20 years without costing an arm and a leg. Their quoted exactly that based on our research of the brands for inverter and panels quoted. This equipment was then handed to a profesional installation crew that excel our expectation following the electrical code for this kind of system even inside the cavity roof which I got in an checked after they notified me that system was completed. Job very well done. Thanks guys!!!
5 out of 5 stars
19 May 20206.6kw system.
Best money I ever spent.
First quarter we ended up $158 in credit.
The sales guy Gorge was great.
We had him at our house for about three hours asking him every question about solar and how it all works you can possibly imagine.
We paid the deposit which was only 10% of the total cost up front and the rest after install.
Our first bill with solar was $158 credit and for that same period last year before we got solar it was $320.
I highly recommend getting solar and using Clean Energy.
5 out of 5 stars
10 Feb 2020Great service!! George explained everything to us and we were really impressed by his manner and all the informations he provided. The installation was really quick. Highly recommended solar company!!!