GEM Energy Reviews

GEM Energy were extremely professional and helpful. We have had the solar panels and battery installed for 12 months now and very happy with the service, quality and price. We are now completely self sufficient and have not paid any electricity bills since having our solar/battery installed.

GEM Energy Australia, along with their staff, representatives and contractors were amazing from "go to woah". They ALL certainly delivered far more than they promised!!! An added bonus (never mentioned to us) - the solar panels have cooled our home (an old Queenslander) immensely - so much so that I had to check the air conditioning had not been left on!!!! (This may not be the case with all homes I guess????). Outstanding company to deal with, nothing was a problem - 11 out of 10 in my books. Happy to be a referral for anyone with questions. Sandy Williams Coorparoo

Good customer service

Highly recommended! Gave us a very competitive quote and quick installation on our solar system. Garrett replied to our enquiry very promptly and spent the time to answer all of our questions and customise the system features to best match our needs. Sofia was very helpful in coordinating the installation and always kept us regularly updated. Shashank and his team did a great job of the installation. They didn't rush and placed all of the connections neatly and completely cleaned up after they were finished the job. Top job! Wouldn't hesitate to recommend GEM energy, thanks again!

GEM was very helpful in taking us on our solar installation journey, they took the time to explain and answer any questions I had. They are easy to deal with and kept us informed right through from sales to advising us on action post installation, regarding dealing with Energex and our electricity provider. GEM did ask our permission to use use a sub contractor in order to give us a timely installation, and they guys they used were fantastic and took us through the system when they finished. I was very happy with all people I dealt with and even happier with the installation.