Cosmic Solar reviews

Cosmic solar installed our sungrow inverter with the wrong breaker size. Jaymin is unreliable in his communications with after support and told us we needed to pay him to have it changed as he claimed the breaker size installed was correct at the time of installation. I have contacted sungrow and they have confirmed that the wrong breaker size was installed and there has been no change to breaker size on the manual from 2020. This is very poor and dodgy of Cosmic Solar. I am very unhappy with the after support and will be pursuing this further.

Since the install of a Sungrow Inverter & Battery, I have found out from Sungrow I have a bad earthing issue within the inverter. I have tried to contact Cosmic left messages and emailed directly to Jaymin B Kapadia even did a screen print of the problem from Sungrow but have not heard back from him. This has to be fixed, and it is an installer issue not a manufacture problem. As for Sungrow they can see many faults being displayed on the system all due to the faulty earth. The system was installed in March 24 When is it going to be fixed is what I would like to know. The problem which I was experiencing has finally been resolved. and the system is now working as it be.

My experience with Cosmic Solar through their consultant Simon Hall has been outstanding through the conception and support with government grants. A well planned and executed installation supervised by Ali Cholani has given us a reliable system. Simon and his team have since been available to assist our understanding and operation of the system.

Took a fair while for installation and once done, I was not connected to the grid for some months. I thought I would recieve compensation for this error but this has not eventuated. Happy to be connected to solar however.

The initial salesperson was excellent, helping where possible with my lacking tech. Skills, but that was where it ended! You needed to be a modern whiz kid to finish the application! The delivery was not put where it was supposed to be delivered, the trades people failed to turn up (double booked) and then were unable to start - my switchboard did not comply - (could have told me that prior as they had a photo of my switchboard) for an hour on the second appointment! Then the upgrade cost an extra $1200! Hope the solar system is working … no one has told me yet! Also used an under rated circuit breaker - but apparently that does not matter these days!